Posted 3 days ago
Front Office Coordinator
AI Summary
Coordinates front office operations for an outpatient physical therapy clinic, including patient check-in and checkout, scheduling, insurance verification, billing, and customer service. Works as a full-time team member in a medical front office setting.
About this role
Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us!
Ability Rehabilitation is seeking a Full-Time Front Office Coordinator to manage all functions needed for an efficient, productive flow of patients through check-in, treatment, and check-out, and to join our friendly, fun, family-oriented team.
- Greet patients and provide outstanding customer service
- Answer phones
- Electronic scheduling/book appointments
- Data entry
- Validate current personal and financial information
- Verify insurance benefits
- Charge tickets
- Collect money over the counter
- Faxing, filing, and performing any other duties assigned
- High school diploma or equivalent
- 1+ years of previous knowledge in a medical front office
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Team player attitude and energetic with a focus on excellent customer service
- Available and flexible with your hours
- Close attention to detail
- Great time management and organizational skills
At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment.
We offer:
- Competitive salary
- Excellent benefits package including 401k, health, dental, vision, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Skills
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