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Front Office Representative
AI Summary
Manages the front desk as the first point of contact for clients and visitors, handling greetings, phone calls, appointment scheduling, mail distribution, and reception area upkeep in a professional and friendly manner.
About this role
Front Office Representative
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Position Overview
We are seeking a highly motivated and personable Front Office Representative to join our dynamic team. The ideal candidate will be the first point of contact for our clients and visitors, embodying professionalism, friendliness, and efficiency in every interaction. This role requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment. The Front Office Representative will handle all front desk activities, including greeting guests, managing phone inquiries, scheduling appointments, and maintaining the reception area to ensure a welcoming atmosphere
Key Responsibilities
- Greet and welcome visitors with a professional and friendly attitude.
- Answer and direct incoming phone calls promptly and courteously.
- Manage appointment scheduling and maintain calendars efficiently.
- Maintain and organize the reception area to ensure it is tidy and presentable.
- Handle incoming mail and packages, distributing them to appropriate departments.
Qualifications
Requirements
- Proven experience as a front office representative or similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.
- Ability to maintain a professional and polite demeanor at all times.
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.