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Posted 8 months ago
Fuzhou - International Audio/Video Remote Interpreters
LSA, RemoteRemoteFull-time
AI Summary
Provides on-demand remote audio/video interpreting services for LEP individuals across medical, legal, and customer-service settings, handling inbound calls and delivering professional communication support.
About this role
Overview:
As a audio/video interpreter for Fuzhou in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
·Provide effective audio remote interpreting
·Answer inbound calls in a timely manner
·Provide superior customer service
·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
·Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
·Full fluency in both English and Fuzhou
·Technology proficient (web-based platforms, email, Microsoft Word)
·Landline phone access for sound quality
·An interpreting space that is quiet, secure, and free from outside noises
·2+ years of professional interpreting experience preferred
·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
·Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Skills
Conferencing EquipmentEmailHIPAALandline PhoneMedical Interpreting ProtocolsMicrosoft WordRemote Interpreting PlatformsWeb-based Platforms
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