
Posted 13 days ago
General Manager
AI Summary
Manages a retail rental store's overall P&L, inventory, asset protection, customer lease closing and renewals, and leads and develops store associates to meet growth and profit goals.
About this role
At Aaron's, the difference is personal. A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership. As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset management, customer growth and maintenance, revenue production, associate development, and inventory control. Strong leadership skills combined with the ability to motivate and lead store associates are critical to success as an Aaron's General Manager. Aaron's offers a supportive environment including ongoing training and professional development, as well as competitive bonus opportunities. Come see why the difference is personal at Aaron's, connect with us today!
Reporting:
Reports directly to the Regional Manager
Primary Responsibilities:
- Manage the store to achieve planned growth and profit goals
- Accurately report financial measures and transactions
- Manage inventory supply to ensure adequate availability of merchandise at all times
- Ensure quality control calls are completed on all new lease agreements within 1 business day of delivery
- Ensure the protection of store assets and reconcile inventory weekly
- Ensure that all company vehicles are maintained within safe operating standards
- Ensure accurate and timely bank deposits
- Ensure all returned merchandise is certified, reclassified, and priced
- Recruit, hire, train, and develop the best team of associates for your store to ensure efficient and successful operation
- Schedule associate coverage to ensure published hours of store operation are met
- Close all lease agreements with a mind towards customer service, establishing long-term relationships, and safeguarding company assets
- Personal responsibility for management of all renewal activity
- Personally authorize all returns with a focus on customer relationship and ownership
- Ensure execution of all customer service programs, company guidelines and policies
Qualifications/Requirements:
- High Energy, competitive leader
- Proven track record as a sales closer
- Two years of retail, restaurant, or related management experience
- Excellent interpersonal skills for daily customer contact
- Strong telephone manners
- Good organizational skills
- Neatly groomed, professional appearance
- Strong computer skills
- Strong technical skills or working knowledge of electronic products
- Routinely lifting, loading, and "dollying" merchandise 50-300 pounds
- Satisfactory criminal background investigation with job performance reference check and required testing
We Offer:
- Extensive training programs and excellent potential for upward mobility
- 5 day work week with ALL Sundays off!
- Salary + Bonus & Commission opportunities
- Medical, Dental, Vision, & Life Insurance benefits
- Matched 401K plan after 6 Months
- Paid Time Off
- Paid Holidays
- Employee Purchase Discounts
- Referral Program
Skills
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