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Acme

Posted 20 months ago

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General Manager

BostonOn-siteFull-time

AI Summary

General Manager responsible for overall operation and cost-effective management of multiple dining service departments across one or more facilities, ensuring financial goals and service timelines are met.

About this role

Being part of the team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today! As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.

Key Responsibilities:

  • Is well versed in all aspects of foodservice management, with a proven track record of success
  • Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
  • Manages all financials including planning, budget development and analysis, and financial reporting
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
  • Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
  • Conducts management meetings
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
  • Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
  • Hires, trains and orientates new management associates

    • Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
  • Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Multi-unit management experience preferred
  • Experience with cash retail operations
  • Retail marketing experience is highly desirable
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • Certified Dietary Manager (CDM) certification highly desirable

    • Skills

    Budget Development And AnalysisCash Retail OperationsFinancial PlanningFinancial ReportingFoodservice ManagementMicrosoft Office, Email, InternetMulti-unit ManagementP&L AccountabilityRetail MarketingRetail Operations

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