Posted 17 months ago

General Manager

BostonOn-siteFull-time

AI Summary

General Manager responsible for the overall operation and cost-effective management of multiple dining service departments across facilities, ensuring financial targets and regulatory compliance.

About this role

Being part of the team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today! As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.

Key Responsibilities:

Is well versed in all aspects of foodservice management, with a proven track record of success

Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client

Manages all financials including planning, budget development and analysis, and financial reporting

Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers

Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates

Conducts management meetings

Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations

Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping

Hires, trains and orientates new management associates

Preferred Qualifications:

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred

Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training

Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation

P&L accountability and contract-managed service experience is desirable

Multi-unit management experience preferred

Experience with cash retail operations

Retail marketing experience is highly desirable

Supervisory, leadership, management and coaching skills

Good communication skills both written and verbal

Ability to communicate on various levels to include management, customer and associate levels

Knowledge of financial, budgetary, accounting and computational practices

Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Certified Dietary Manager (CDM) certification highly desirable

Skills

Budget Development And AnalysisCash Handling And Retail OperationsCDM Certification (desirable)Compliance With Government And Accrediting AgenciesContract-managed Service ExperienceFinancial ReportingFoodservice OperationsInventory And Cost ControlsMarketing And Presentation Of Food ServiceMultisite ManagementP&L ManagementProficient With Microsoft Office And Internet ToolsSanitation And Food Safety ComplianceStaff Training And DevelopmentStandard Operating Procedures

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