Posted 27 days ago
General Manager
PensacolaOn-siteFull-time
AI Summary
Leads the operations of a residential home services company, managing customer care, finances, personnel, training, and inventory to drive growth and profitability.
About this role
Our Mission
Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.
Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.
WHY Join Hiller
At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.
Here are even more reasons to join the Happy Hiller Team!
-Our Family Owned & Care Culture
-OUR VALUES
-Healthy Work/Life Balance
-Established Career Paths
-Advancement Opportunities
-Year-round work – NO LAYOFFS
-401k Plan w/ Company Match
-Employee Referral Program
-Regular Performance Reviews
-Paid Training in our state-of-the-art facility
Benefits
Medical, Dental & Vision insurance
Long and Short-term disability
Company paid $50,000 life insurance
Company paid vacation
Paid holidays
Medical Flex Spending accounts – Family care
Position Summary
The General Manager is the person that leads the rest of the team to a successful conclusion in every area of our business. This includes, but not limited to: customer care, financial, personnel, training and inventory. Anyone performing in this capacity must be a proven leader, able to motivate and inspire all other team members and not only earn, but show respect to every team member.
Job Description:
• Develop company vision and plan for growth.
• Supervise, guide and develop management team.
• Recruitment and contracting of company and project staff.
• Provide leadership and vision by assisting in the growth of the company.
• Maintain employee relations.
• Make sure all customers are satisfied, and any concerns are handled within 24 hours.
• Develop a budget.
• Daily financial analysis of key indicator numbers.
• Manage revenue and expenses to meet budget.
• Manage profitability to meet or exceed budget.
• Achieve growth goals as set forth in long-term strategic plan.
Qualifications
Knowledge, Skills and Abilities:
Minimum 10 years of experience in residential service operation, preferred.
Minimum of Bachelor's Degree or equivalence in experience.
At least one year as an operations supervisor, or 3 years team lead experience.
Proven, consistent track record of meeting and exceeding revenue objectives.
Experience in analysis of cost and forecast data to align with business unit objectives and goals.
Experience with job costing as well as operations profit and loss.
Knowledge of laws governing business and employment in the local area.
Valid driver’s license, and approved to drive by Company’s insurance carrier.
EPA certification preferred.
License in the trade preferred.
Benefits:
Medical, Dental & Vision Insurance
Long & Short Term Disability
Company paid Life Insurance Policy
Spouse and dependent Life Insurance Policies
401k matching
Flex Spending Accounts - Medical and Dependent Care
Company paid vacation/holidays
Direct Deposit
Weekly paychecks
Skills
Budget DevelopmentContractingCost ForecastingEmployee RelationsEPA CertificationFinancial AnalysisJob CostingOperations Profit And Loss AnalysisRecruitmentRevenue ManagementTrade Licensing
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