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General Manager Nirema Hotel & Spa Samos M Gallery Collection

Samos, North Aegean Region, GreeceOn-site

AI Summary

Oversees the overall operation and performance of a luxury hotel, coordinating departments, leading staff, and driving financial and commercial objectives while ensuring high guest satisfaction.

About this role

HOTEL GENERAL MANAGER

SWOT Hospitality is seeking an experienced and dynamic Hotel General Manager for Nirema Hotel & Spa Samos M Gallery by Accor to oversee the overall operation and performance of the property.

The ideal candidate will be a strong leader with solid experience in the hospitality industry, excellent commercial awareness, and a proven ability to lead teams while delivering exceptional guest experiences and strong operational results.

Key Responsibilities

  • Oversee the overall day-to-day operations of the hotel.
  • Ensure smooth and efficient coordination of all departments.
  • Lead, motivate, and develop the hotel management team and staff.
  • Drive the achievement of financial, operational, and commercial objectives.
  • Monitor and optimize operational costs and profitability.
  • Ensure consistently high standards of guest service and satisfaction.
  • Monitor key performance indicators (KPIs) and implement improvement initiatives.
  • Develop and maintain strong relationships with owners, partners, suppliers, and other key stakeholders.
  • Contribute to the development and implementation of the hotel's business and commercial strategy.
  • Ensure compliance with company policies, operational procedures, and quality standards.

Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field.
  • Minimum 3–5 years of experience in hotel management, with significant experience in luxury hotels
  • Strong financial and commercial understanding.
  • Proven leadership and people-management skills.
  • Excellent communication and interpersonal skills.
  • Strong organizational and decision-making abilities.
  • Results-oriented mindset with a strong focus on guest satisfaction and operational excellence.
  • Fluency in English; knowledge of additional languages will be considered an advantage.

Benefits

  • Competitive salary and benefits package.
  • A senior leadership position within a dynamic hospitality environment.
  • Opportunities for professional growth and development.
  • A challenging and rewarding role with significant responsibility.
  • A professional and collaborative working environment.
  • Accommodation

Skills

Commercial StrategyFinancial ManagementHotel ManagementKPI MonitoringOperational Cost OptimizationQuality Standards ComplianceStakeholder ManagementTeam Leadership

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