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Posted 38 months ago

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German Customer support agent - Sunny Cyprus! ⭐️

Larnaca, CYOn-site

AI Summary

Handles customer service inquiries via phone, email, and chat for a multinational BPO provider, resolving account, invoice, shipping, and cancellation issues in German.

About this role

Work as a Customer Service Agent

- in Sunny Cyprus


Company info:


Our Client is a multinational business process outsourcing provider. The company provides technical support, customer service, and many other services around the globe, through more than 55,000 employees and 70 support centers. Our Client is where your passion for service and determination to make a difference can grow into a new career of opportunities. More skilled. More inspired. More invested. More involved. More satisfied.

Their vision is - ''To be known as the company that creates meaningful connections between brands and consumers, makes a positive impact in the lives of our people, and is a responsible and respected corporate citizen.''


Position: Customer Service - Phone/Email/Chat

This position provides daily excellent customer satisfaction regarding account queries, invoices, parcels, shipping, cancellations etc.

You can work remotely from anywhere in Cyprus for this position.

Language Required: German.

Relocation package: The Client takes care of all necessary documentation, paid flight tickets, free airport pick-up and first-month accommodation.

There will also be assistance in finding your own apartment to rent.

Training: 3 weeks/2 weeks depending on the requirement, Monday – Friday.

Salary: Fixed salary + bonus.

Working Hours: Rotating shifts, morning session, afternoon session or evening session (no later than 01.00 at night on the evening session).

  • WAH option (Training included – 2-3 days for introduction)
  • Breaks: Two 15-minute breaks paid.
  • One 30min lunch break unpaid.

Attractive Benefits

  • Explore Cyprus through team activities
  • Private health care for all employees
  • Excellent work-life balance
  • Ideal work conditions
  • Company discounts
  • Low cost of living
  • Free Greek and English language lessons
  • A two-bedroom apartment in Larnaca (where the office is located) 20 m from the beach costs between 4-500€
  • Cyprus is taxfree until you earn 19.400€/year (that means that your first year is almost tax-free)
  • Bank Holidays info: If you work on a bank holiday you get an additional day off.


Apply today or contact one of our recruiters below for further information!

Skills

Account QueriesCancellation HandlingChat SupportCustomer ServiceEmail SupportGerman LanguageInvoice ProcessingOrder ManagementPhone SupportShipping Inquiries

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