Posted Today
German Speaking Customer Service for German insurance group - Work In Greece
AI Summary
Provides customer service to German-speaking clients for a German insurance group, handling policy inquiries, claims, and account updates via phone, email, and chat.
About this role
German Speaking Customer Service for a leading German insurance group
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in curating exceptional career paths, ensuring that our candidates thrive in roles that offer both professional growth and personal enrichment.
Job Overview
We are currently looking for talented professionals to join our team for the German Speaking Customer Service for a leading German insurance group position in Greece. This is a unique opportunity to advance your career within the insurance sector while enjoying a high quality of life in one of the most vibrant cities in Europe.
Key Responsibilities
- Provide high-quality support to German-speaking clients regarding their insurance policies and coverage inquiries.
- Manage incoming requests via phone, email, and chat, ensuring accuracy and professional standards within the insurance industry.
- Assist policyholders with claims processing, premium payments, and contract updates.
- Maintain comprehensive records of client interactions in our internal CRM systems to ensure top-tier service delivery.
- Collaborate with internal departments to resolve complex insurance queries efficiently.
- Act as a primary point of contact for clients seeking guidance on life, health, or property insurance products.
- Identify opportunities to provide value-added services that align with the standards of a leading German insurance group.
Requirements
- Native or fluent German (spoken and written) is absolutely essential for this role.
- Valid EU passport (mandatory).
- Strong communication skills and a passion for providing world-class customer service within the insurance sector.
- Excellent analytical and problem-solving abilities to handle insurance-related inquiries.
- Proficiency in basic computer systems and internet navigation.
- A proactive attitude and a desire to succeed in one of our most popular German-speaking jobs.
Benefits
What We Offer
- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Comprehensive Health Insurance and private medical coverage.
- Fully Paid Initial and Ongoing Training programs.
- Excellent professional environment for those seeking jobs in Greece.
- And Much More, including team-building events and career development support.
Life in Greece
Relocating to Athens offers an unparalleled lifestyle where ancient history meets modern living. When you accept one of these German-speaking jobs, you are not just getting a career boost; you are embracing a life filled with sunshine, breathtaking landscapes, and the famous Mediterranean diet. Living in Greece allows you to explore stunning islands, enjoy vibrant nightlife, and experience a welcoming culture that makes every newcomer feel right at home.
We provide full support throughout your transition, making your move to Greece smooth and stress-free. From the historic Acropolis to the crystal-clear Aegean waters, there is always something new to discover in Greece. Join a thriving international community and enjoy a high standard of living that only a position like this, in such a historic and beautiful location, can provide.
How to Apply
Are you ready to take the next step in your professional journey and join our team in Athens? If you are a fluent German speaker looking for an exciting challenge in the insurance sector, we invite you to apply now. Click the link below to submit your CV and let our recruitment team at Mercier Consultancy Group guide you toward your new career.
Skills
Explore related jobs
More jobs at Mercier Consultancy Group
- German Speaking Technical Support Customer Experts - Work In Athens, GreeceAthens, Attica
- German Speaking Customer Experts For Software Company - Work In Athens, GreeceAthens, Attica
- German Speaking GenAI Content Trust and Safety Experts - Work In Athens, GreeceAthens, Attica
- German Speaking Netflix Customer Experts - Work Remote In GreeceGreece
- German Speaking Pandora Customer Experts - Work Remote In GreeceGreece
- German Speaking Search Engine Customer Expert - Work Remote In GreeceGreece
Similar Computer Systems jobs
Jobs in Athens
- Μηχανικός Ενεργειακών ΣυστημάτωνΟΜΙΛΟΣ ΓΕΚ ΤΕΡΝΑ / GEK TERNA GROUP · Athens, Attica
- Swedish AP Accountant - Athensspeakit · Athens, Attica
- Senior Cloud ArchitectAMPLUS Technologies · Athens, Attica
- Swedish-speaking Customer Expert for Fashion Brand - Work from home in GreeceNext Job Abroad · Athens, Attica
- German Speaking Financial Customer Experts - Work In Athens, GreeceMercier Consultancy Group · Athens, Attica
- Tax Advice AssociatePRICEWATERHOUSECOOPERS ADVISORY · Athens
Browse these categories
Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.