German Speaking - Customer Service in Malta - Fully Paid Relocation

Next Job Abroad is thrilled to announce an incredible opportunity for a German Speaking Customer Service Representative to join our dynamic team in sunny **Malta **. If you are passionate about delivering outstanding customer support and want to experience life in one of the most picturesque locations in the Mediterranean, this role is perfect for you! As a key member of our customer service team, you will engage with our German-speaking customers, assisting them with their inquiries and providing top-notch service.

This position includes a fully paid relocation package, allowing you to comfortably transition to your new environment while enhancing your professional skills in the thriving iGaming industry.

Responsibilities

• Provide excellent customer support to German-speaking clients via live chat, email, and phone.
• Address inquiries concerning gaming accounts, promotions, and any technical issues.
• Resolve customer concerns promptly to ensure high levels of satisfaction.
• Maintain accurate records of interactions and feedback from customers.
• Collaborate with colleagues to continuously improve customer service quality.
• Keep up to date with product knowledge and industry trends to offer informed support.

Requirements

• Fluency in German and proficiency in English; knowledge of additional languages is a plus.
• Experience in customer service, ideally in the iGaming or online gaming sector.
• Strong communication and interpersonal skills.
• Ability to multitask and thrive in a high-paced environment.
• Problem-solving skills with a strong focus on customer satisfaction.
• Familiarity with customer support tools and CRMs is an advantage.
• Willingness to relocate to Malta and embrace a vibrant new lifestyle.

Benefits

• Career growth opportunities in a renowned company.

• International & diverse work environment.

• Competitive performance **bonuses **.

• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.

• Hybrid working setup.

• Yearly salary €24.000 excluding bonuses.

• Health care benefits and numerous other discounts.

• Fully paid training by certified instructors.

• State of the art premises, providing a great working environment with relaxing break areas.

• Special events as well as community & social responsibility initiatives.

• Work for a Great Place to Work- Certified Company.

• Relocation package (Flight & all inclusive Hotel stay)

• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!