
Posted 1 month ago
Glass Goose - Duty Manager - Full Time
AI Summary
Duty Manager / Team Leader responsible for ensuring site quality, customer journey, and procedures; leading a hospitality team and driving operational excellence.
About this role
The Role
We're on the hunt for a skilled Duty Manager / Team Leader, with the potential to be future leaders of the company. If you feel like you've hit the ceiling in your current role or are looking for a change with rapid progression in hospitality then you've come to the right place. You will learn everything you need to know to run a successful hospitality business with us.
Key Responsibilities
- Ensure the environment within the site is always top notch
- Guarantee the customer journey for your outlet is being followed by all team members
- Make sure quality of products, plus waiting times exceed expectation
- Take responsibility for daily/ weekly procedures including ordering, receiving and stock take.
- Lead your team, provide feedback and set a high example by always operating above the line
Skills, Experience & Qualifications Required
- Some management experience in a hospitality venue with a team of bigger than 5
- Excellent presentation and strong clear communication
- Leadership, energy and enthusiasm, if you've been a leader in a sports team, school, university or volunteer organisation that is great.
- A managers certificate or LCQ is preferred
- You're looking for a long term career in hospitality
What We Offer
- Industry‑leading training and professional development
- Staff discounts across all Cook Brothers Hospitality venues!
- Opportunities to work across multiple sites!
- A supportive and encouraging environment
Our Story
Cook Brothers Hospitality Group started in Dunedin in 2004, and we've been on an epic ride ever since. We have created some of New Zealand’s most beloved bars, restaurants and licensed burger joints, with outlets throughout the country which offer outstanding food and beverages delivered with warmth and hospitality. Google us, have a beer with us, join us!
How to Apply
Click Apply to start your journey with us, we look forward to hearing from you!
We encourage applications from New Zealand citizens and residents.
Applications Close: Thursday 7th May 2026
Check us out!
Skills
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