Posted 21 days ago

Global Key Account Management Intern

LisbonHybridInternship

AI Summary

A Global Key Account Management Intern supports Emma’s D2C sleep business in Europe by partnering with Key Account Managers to develop business with major retailers, negotiating, coordinating sales administration, and linking global and local teams.

About this role

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. 

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. 

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. 

Ready to awaken your best with us?

What you will do:

You will work hand in hand with a Key Account Manager to develop the business and relationships with biggest European retailers.

You will negotiate with clients, present our product portfolio, steer performance, bring and develop best practices.

You will be the coordinator for sales administration, work with marketing, operations and customer support teams.

You will be the link between global and local sales teams, negotiating the promotional calendar and ensuring smooth execution.

You will participate in building the knowledge base to structure the team and foster fast and sustainable growth.

You will be key for the team to provide clear reporting and deliverables, ensuring better decision-making and a more efficient relationships with our partners.

What we look for:

You have completed or you are soon completing your Bachelor's or Master's degree in Business Administration, Marketing, or related fields.

Ideally, you have some initial experience in e-commerce and/or in external stakeholder management.

You're curious and dynamic, you're a team player and your interpersonal skills enable you to successfully manage your partners.

You are pragmatic, organized and rigorous in your work, with a strong analytical mind and an affinity for figures.

As a true entrepreneur, you're ready to work autonomously with a high level of responsibility.

You are agile, change stimulates you, you like to be independent and are always looking to improve your skills.

You have a good command of Microsoft Office, particularly Excel; experience with Mirakl is a plus.

You are fluent in English and have good communication skills

What we offer:

A competitive Package of 1250€ monthly ( including meal allowance and Coverflex benefits)

Employee discount on Emma products for yourself, friends and family (applicable in all EU markets)

Private health insurance including dental care

In-house Portuguese classes from beginner to advanced level

A combination of personal and company growth to accelerate your career and help you reach your goals

The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team

Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA

To work and learn from experts in diverse fields and get to know your team members at exciting company events

Skills

E-commerceEnglishExternal Stakeholder ManagementMicrosoft ExcelMicrosoft OfficeMirakl

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