Global Parts Manager

At IPCO, our global installed base presents a significant opportunity to create more value for our customers and accelerate the growth of our aftermarket business.

We are therefore looking for a Global Parts Manager (f/m/d) to strengthen our Global Aftermarket team in Germany. In this role, you will turn customer insights and commercial expertise into customer value and profitable aftermarket growth.

As the Global Parts Manager, you will shape and develop IPCO’s global offering for spare parts, upgrades, and refurbishment across all technologies. You will work across regions and functions, influencing decisions ranging from portfolio development and pricing to go-to-market strategy and global service levels.

Main Responsibilities

• Drive the global growth and profitability of IPCO's spare parts, upgrades, and refurbishment business.

• Develop and manage the global spare parts portfolio based on customer needs, market insights, installed-base opportunities, and lifecycle requirements.

• Define and implement global pricing, value propositions, and go-to-market strategies in collaboration with Sales and Marketing.

• Identify growth opportunities through customer, market, and business analysis and translate insights into commercial actions.

• Lead cross-functional collaboration with Product Management, Engineering, Operations, Supply Chain, and regional organisations to ensure successful execution.

• Define and govern global service level agreements between supplying and sales units to balance customer responsiveness, parts availability, and profitability.

Your Profile

You are commercially driven and naturally curious about customers, markets, and new business opportunities.

You are equally comfortable discussing business opportunities with senior stakeholders and solving practical challenges with cross-functional teams.

You are digitally savvy, knows how to leverage data and modern tools to support decision-making and business growth.

You are structured in your approach and comfortable navigating ambiguity in a global matrix organisation.

Most importantly, you are passionate about creating customer value and developing an aftermarket business that is easy to understand, easy to sell, and easy for customers to do business with.

Requirements

• Documented experience in developing and growing an aftermarket business.

• Degree in Engineering, Business Administration, or a comparable discipline, combined with strong technical understanding. Alternatively, eight to ten years of relevant experience in industrial aftermarket management.

• Strong commercial understanding and the ability to connect customer needs with portfolio, pricing, sales, and supply chain decisions.

• Demonstrated ability to lead complex, cross-functional projects and deliver measurable business improvements.

• Strong analytical skills and the ability to translate customer and installed-base data into commercial actions.

• Excellent stakeholder management, communication, and collaboration skills.

• A strategic mindset combined with a practical, hands-on, and solution-oriented approach.

• Fluent written and spoken German and English.

• Willingness to travel internationally, approximately 25%.

Meritorious

• Experience with installed base analytics, portfolio optimisation, or lifecycle management.

• Experience with aftermarket pricing, inventory optimisation, and service level management.

• Experience developing upgrades, refurbishment programmes, or other lifecycle offerings.

• Proficiency in CRM, ERP, Power BI, or service management platforms.

• Familiarity with digital aftermarket solutions, predictive maintenance, or connected services.

Why Join IPCO?

This is a unique opportunity to take ownership of a strategically important area of IPCO's aftermarket business. You will collaborate with colleagues across the globe, influence decisions across multiple business functions, and play a key role in accelerating aftermarket growth and customer value creation across our installed base.

Joining IPCO means becoming part of an international organisation with a strong customer focus, industry-leading technologies, and a clear ambition to strengthen our global aftermarket offering.

Remuneration & Flexibility:

• Performance-related pay

• Remote working

• Flexible working hours within a flexitime scheme

Benefits:

• Health and fitness programmes (including EGYM Wellpass)

• Company health insurance

• JobRad

• Staff discount scheme

• Comprehensive social benefits and company pension scheme

• Group accident insurance

• Free charging facilities for electric vehicles

Additional Information

Start Date: Immediately

Location: preferred Fellbach, Germany

For further information about the job scope, please contact Alexander Pollnow, Head of Global Aftermarket.

Email: [email protected]

For HR related information about the job, please contact Axel Wagenmann, HR Manager Germany

Email: [email protected]