Graduation: Automating back office and maintenance desk processes

Job Title

Graduation: Automating back office and maintenance desk processes

Job Description

Assignment type: Graduation

Start date: February 2027

Assignment duration: 6 months

Location: Veghel

Education level: Bachelor / Master

Desired study: Data science, Applied data science, Operations management and logistics, Industrial Engineering and Business & IT

Language: Dutch / English

Description of assignment

Are you passionate about process optimization, smart automation, and the power of AI? Within our strategic transformation, we are accelerating the way we work by embedding AI initiatives into our core business operations. Currently, key administrative workflows across our back office and maintenance desk teams are repetitive, time-consuming, and ready for a modern upgrade. This is where you come in!

In this assignment, you will take full ownership of analyzing, automating, and reinventing daily operational workflows. You will pinpoint high-impact opportunities, build smart automated solutions to eliminate repetitive tasks, and directly drive organizational efficiency. Furthermore, you will present and demonstrate your innovative solutions to key stakeholders and team members, making a tangible difference in how our teams operate every day.

Department description

You will join the Service Distribution North EMEA department within the parcel customers domain covering the Benelux and Nordics regions. You will collaborate closely with team members who sell and execute service activities across these markets.

The main goal is to design and build automation tools that can initially serve the local region and later be scaled across other global regions and customer groups. You will work alongside another intern or graduation student starting around the same period.

Tasks/responsibilities

• Analyze administrative processes to identify key opportunities for automation

• Optimize and automate selected back office and maintenance desk workflows

• Implement automated solutions into daily operational activities

• Collaborate with regional service teams to gather requirements and validate process improvements

• Present and explain outcomes and solutions to involved team members

Your profile

• Strong analytical skills with a practical problem-solving approach

• Programming skills or an interest in software-driven process automation

• Good social skills and enthusiasm for collaborating with colleagues

• Ability to work independently and take ownership of tasks

• *Mandatory enrolment to a Dutch Education System & resident of The Netherlands

What we offer

• A monthly internship allowance (based on a 40-hour work week):
  Bachelor: €500 per month
  Master: €550 per month
• Full commuting allowance, including public transport, depending on whether you have access to free public transport or not

• On-site health center with gym

• Active employee communities and initiatives

• Excellent company restaurant and barista coffee bar

Contact

Do you recognize yourself in this challenging profile? Are you looking for an internship in our organization? Please fill out the application form and upload your resume and cover letter. For more information, contact us by e-mail: [email protected].