Posted 4 months ago
Greek Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation
SofiaOn-siteFull-time
AI Summary
Greek-speaking Customer Service Representative in Sofia, Bulgaria handling customer inquiries and complaints via phone, email, and chat.
About this role
Patrique Mercier Recruitment FR is thrilled to offer exciting opportunities for Greek Speaking Customer Service Representatives in Sofia, Bulgaria, with fully paid relocation provided! This position is perfect for individuals seeking to advance their careers in a dynamic environment while enjoying the vibrant culture of Bulgaria.
Responsibilities
- Provide excellent customer service to Greek-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries, problem resolution, and provide information about products and services.
- Handle customer complaints and feedback professionally, ensuring a positive customer experience.
- Document all customer interactions accurately and follow up when necessary to maintain satisfaction.
- Collaborate with team members and other departments to enhance service quality and efficiency.
- Stay updated on company policies, products, and promotions to assist customers effectively.
- Participate in training programs to enhance product knowledge and customer service skills.
Requirements
- Fluency in Greek and English, both written and spoken.
- Previous experience in customer service or a related field is preferred.
- Strong communication skills and the ability to engage with customers effectively.
- Problem-solving mentality and the capacity to work under pressure.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.
Benefits
- Paid comprehensive training provided
- Secure job with opportunities for career growth
- Competitive salary
- Extra health insurance options
- Choose from over 50 benefits and services
- Welcoming international work atmosphere
- Ongoing support and learning opportunities
- Bonuses for referring new employees
- Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)
Skills
Customer Service SoftwareMicrosoft Office
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