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Group Premium Billing Coordinator

BethesdaHybridFull-time

AI Summary

Reviews and processes group life and health premium payments, verifies payment accuracy, resolves delinquencies, and handles special billing and lockbox receipts.

About this role

Union Labor Life Insurance Company is recruiting a Group Premium Billing Coordinator within the Group Life and Health Department located in our Silver Spring, MD office.

Responsibilities:

  • Review Group Life & Health premium payments received in the lockbox against the amount due. Process the payments to the Group system. Analyze application of payments to verify the premium and lives information for accuracy. Follow up with client if there are any discrepancies.
  • Review Stop Loss premium payment received on the lockbox against the amount due. Process the payments to the ESL system. Analyze application of payment to verify the premium and lives information for accuracy. Follow up with client if there are any discrepancies.
  • Review Group Due & Unpaid premium reports; validate data and contact clients via email and telephone to resolve premium delinquencies. Mail system generated delinquency letters for Life & Health groups that have exceeded the 31 day grace period.
  • Review GFA audits for any premium problems and make the appropriate adjustments to the Group and ESL systems.
  • Process complex premium transactions in the Group System including Flex Life, Rate Stabilization, Premium Deposit, Non- Group and Refunds.
  • Provide customer service for all billing inquiries to both internal and external clients.
  • Coordinate, maintain and process the special billing for group contracts C-4127-Teamsters, G 8177 (MC104-B) and G0019 Loe 2000. -
  • Responsible for handling the administration of the Flex Life cases.
  • Remote deposit checks received in the home office to the appropriate Mellon and Bank of America lockbox accounts.
  • Provide back-up support for commission processing.
  • Provide back-up support for processing the lockbox receipts for both Group Life and Stop Loss.
  • Scan and file documents based on department guidelines.
  • Perform other job-related duties as assigned.

    • Minimum Qualifications

  • Associate’s degree or equivalent training and/or experience.
  • Familiarity with Group Life and Health terminology with an emphasis on Billing and collection practices.
  • Up to five years of bookkeeping/billing and collection experience preferred with a working knowledge of the systems used to support these functions.
  • Working knowledge of Microsoft Office and Windows, with a strong foundation in spreadsheets and word processing using Microsoft Excel and Word.
  • Must take company Microsoft Excel, Microsoft Word and Outlook tests at an Intermediate level.
  • Demonstrated oral and written communication skills.

    • Skills

    Bookkeeping And CollectionsDelinquency ManagementExcelFlex Life AdministrationGFA Audit AdjustmentsGroup Life And Health BillingLockbox Payment ProcessingMicrosoft OutlookMicrosoft WordPremium Reconciliation

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