Group Product Manager, Fortellis Marketplace & API Platform

Remote (with flexibility to work from the Austin, TX office as desired or needed)

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

CDK is looking for a technical, strategic, and customer-focused Group Product Manager to lead Fortellis Marketplace, the leadingintegrationecosystemin the automotiveretailindustry.Fortellisenables dealers, OEMs, ISVs, developers, and CDK product teams to connect through APIs, integrations, apps, and marketplace experiences.

This role will lead a team of Product Managersandown the product strategy,roadmapandexecution fortheFortellisMarketplace,thatincludesCDK’sAPIPlatform,the API & AppDeveloper Experience,and creating anindustry-leadingIntegration Hubexperience for our customers.The leaderwill own and partner withother Product &EngineeringTeams, Architecture, and commercial teams tostrengthen our APIstrategic framework,how CDK builds APIs for the market, andtheoperatingmodelacrosstheorganization.

This role is a blend ofstrategy, API leadership,technical productmanagement,customerexperience, and team leadership. A successful candidate will be a self-starter with business acumen, a product-led growth mindset, and a strong ability to work with customers and cross-functional teams to solve complex problems.

The ideal candidateshould haveexperience building and scaling API platforms, developer ecosystems, integrationandmarketplaces, app marketplaces, self-service experiences, and front-end customer experiences. This person should understand how APIs and marketplace products are designed, governed,implemented,monetized, supported, and measured across an enterprise environment.

This is a high-impact role for a hands-on product leader who wants to create the next generation of marketplace experiences for APIs, apps, integrations, MCPs, AI Agents, and self-service workflows.

Position Responsibilities

• Define and drive the product vision, strategy, roadmap, and execution plan for theFortellisPlatform and Marketplace.

• Lead and develop Product Managers responsible for APIs,FortellisPlatform/API Gateway, Developer Experience, and App Marketplace capabilities.

• Own CDK’s API strategic framework across Product & Technology, including API market strategy, design standards, quality expectations, lifecycle practices, governance, launch readiness,andmonetization.

• Partner withProduct, Engineering, and Marketingto define how CDK builds, publishes, governs, measures, and manages APIs for the market.

• Lead API lifecycle strategy across intake, discovery, prioritization, design, documentation, governance, publishing, adoption, monetization, support, and retirement.

• Establish and evangelize API-first and agent-ready product practices that improve API quality, developer experience, platform consistency, and readiness for AI/agentic use cases.

• BeanevangelistinthemarketforAPIadoptionandtheFortellisexperience

• InnovateFortellismarketplace capabilities that support APIs, apps, integrations, MCP-enabled connectivity, AI Agents, and agentic product experiences across CDK products.

• Improve the overall product experience for dealers, OEMs, ISVs, developers, and internal CDK teams across discovery, onboarding, subscription, provisioning, billing, support,andusagethroughautomation andagenticworkflows

• Execute marketplace and Integration Hub experiences that make it easier for customers and partners to discover, activate, and manage APIs, apps, integrations, MCPs, and AI-enabled capabilities.

• Use customer research, product analytics, marketplace metrics, API usage data, AI/agentutilizationinsights, operational trends, and financial measures to guide prioritization, manage OKRs, align cross-functional stakeholders, and ensure the team delivers measurable customer and business outcomes

• Manage team priorities, roadmap commitments, OKRs, and product operating rhythms to ensure the team is focused, accountable, and delivering measurable outcomes.

Required Qualifications

• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience.

• 8+ years of Product Management experience in enterprise SaaS, platform products, API platforms, developer platforms, integration platforms, ecommerce marketplaces, app marketplaces, or similar ecosystems.

• Experience managing, coaching, or mentoring Product Managers.

• Strong experience building, launching, governing, and scaling APIs across an organization.

• Strong understanding of API strategy, lifecycle management,gateways, developer portals, API documentation,standards,monetization, governance, and decentralizedAPIownership models.

• Experience definingAPIdesign standards,qualityexpectations, launch readiness practices, governance routines,andoperatingmodels across multiple product and engineering teams.

• Experience building products with usage-based pricing, subscription models, partner revenue-share models, or marketplace business models.

• Experience working in decentralized product and engineering organizations where API, platform, integration, or marketplace ownership spans multiple teams.

• Experience building or scaling self-service marketplaces, app marketplaces, partner platforms, developer ecosystems, or commercial marketplace experiences.

• Strong front-end customer experience instincts across discovery, search, purchase, subscription, onboarding, provisioning, billing, support, and customer self-service.

• Experience with, or strong working knowledgeof,AI Agents, agentic product experiences, MCPs, workflow automation, or AI-powered platform experiences.

• Technical depth to partner effectively with Engineering, Architecture, Security, Data Platform, AI Platform, and UX teams.

• Strong customer discovery skills and the ability to understand the needs of customers, partners, developers, internal publishers, implementation teams, and support teams.

• Ability to translatebusiness strategyintomeasurable OKRs

• Strong communicationskills with the ability to explain complex platform, API, marketplace, and governance topics in clear business language.

• Experience working with cross-functional teams including Product, Engineering, UX, Sales, Customer Success, Support, Professional Services, Implementation, Product Marketing, Security, Legal, Operations, and Finance.

• Travel up to15% oftime.

Base Salary Range: $150,000 - $190,000