GSOC Agent

Job Overview

The Global Security Operations Center (GSOC) Agent supports CleanSpark’s enterprise security operations through real-time monitoring, incident detection, and coordinated response across corporate and operational environments. Operating within a 24/7 control center, this role maintains situational awareness, monitors enterprise security technologies, coordinates response activities, and ensures timely escalation of security events to help protect CleanSpark’s people, assets, and operations.

Success in this role requires sound judgment, strong attention to detail, effective communication, and the ability to maintain proficiency with evolving security technologies and operational tools. This position operates on assigned shifts within a 24/7 environment and requires participation in pre-shift and post-shift briefings to support operational continuity.

Key Responsibilities

Required Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree in Criminal Justice, Emergency Management, Homeland Security, or a related field preferred.
• 1–3 years of experience in a GSOC, SOC, dispatch, emergency communications, monitoring center, military, law enforcement, or similar operational environment.
• Experience using CCTV, access control, alarm monitoring, or comparable security technologies.
• Ability to learn and effectively operate multiple security platforms, monitoring systems, and operational technologies.
• Strong analytical, organizational, and communication skills.
• Ability to remain calm, exercise sound judgment, and manage multiple priorities in a fast-paced environment.
• Ability to work assigned shifts, including nights, weekends, holidays, and overtime as needed.