Guest Services

Guest Services

At S&R Seniors Living, "We LOVE our Residents". Our affection for our residents runs far deeper than a brand or a logo—this philosophy envelops all that we do. Dedicated to our residents, our role is to ensure their good physical and emotional well-being, and to tend the needs of the heart. We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

• Reception and office duties, distribute mail, relay messages

• Administrative tasks 

• Prioritize appointments and proactively resolve conflicts as they arise

• Proactively creates and maintains effective workflow and communications to accomplish the work. Including handling a variety of tasks and projects simultaneously

• Responds to phone and email inquiries – providing general information and referring inquires to the appropriate source. 

• Assist residents, Executive Director and Management Team as required. 

• Other duties and responsibilities as assigned or required 

Qualifications

Qualifications: 

• Post Secondary Education with a diploma in Office Administration

• Experience in an Office/Retirement Home setting preferred

• Extensive computer literacy skills incl. Word, Excel, Outlook and Yardi

• Excellent interpersonal, communication and organizational skills

• Demonstrated ability to effectively manage time-sensitive tasks 

• Pro-active approach and able to work with minimal supervision

• Ability to work under pressure in busy, fast-paced environment 

• Marketing skills an asset

 

Additional Information

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for an upcoming vacancy.