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Posted 1 month ago
HAL - Junior Host-CTI
Thailand - CTIOn-site
AI Summary
A Junior Host assists with restaurant operations on cruise ships, handling reservations, guiding guests to tables, supporting dining service at main dining rooms, specialty restaurants, and buffets, and sharing guest feedback to ensure a seamless experience.
About this role
As the global leader in the cruise industry, our crew members lead the way in innovative and sustainable cruising to deliver memorable vacations and build borderless connections.
The responsibility of the Junior host is to guarantee that guests have a once in a lifetime experience every time.
Junior host is stationed in the main dining room, specialty restaurant and the lido buffet and ensures they run smoothly.
General duties include assisting guests with reservations, menu presentation, and engaging in warm light conversation.
Ideal candidate would have impeccable professional presentation, while being charming and charismatic.
Teamwork, collaboration and problem-solving ability are key skills for being successful in the role.
Junior host is stationed in the main dining room, specialty restaurant and the lido buffet and ensures they run smoothly.
General duties include assisting guests with reservations, menu presentation, and engaging in warm light conversation.
Ideal candidate would have impeccable professional presentation, while being charming and charismatic.
Teamwork, collaboration and problem-solving ability are key skills for being successful in the role.
Key Responsibilities
- Aid the Restaurant Host, Restaurant Operations Manager & Maître D’ in handling reservations on embarkation day.
- Lead and guide guests through the restaurant to their dining tables.
- Monitor and provide timely assistance to any team requiring immediate support, to provide seamless guest experience.
- Periodically visit guest tables to gather feedback & share insights with the management team.
Skills, Knowledge & Expertise
- 1 year + experience in a 5-star hotel or similar establishment
- Intermediate skills using computerized reservation or table management systems.
- Advanced level English verbal and writing skills
- College degree in hospitality is preferred.
Skills
Computerized Reservation SystemsFood & Beverage ServiceGuest ServiceHospitality OperationsTable Management Systems
