HAP_HLL_Customer Service (Chinese)
AI Summary
Handles customer service operations for SGS’s HAP HLL program, registering test jobs, checking payment status, clarifying program details, responding to client inquiries, processing revised reports, and providing status updates.
About this role
HAP_HLL_Customer Service (Chinese)
SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
Receive sample, check test request form & sample size
Register job no. (VNHL & BOSS no.), prepare quotation and send to client.
Clarify unclear information about KAM program
Check client payment status (contract or in advance) and follow debt
Handle client inquiries (collect info from the related team)
Handle revised report as client request
Handle internal queries on order status
Monthly/ Weekly summary for account handling
Other assignments upon getting request
Qualifications
University level or higher
Good communication & Office skills
Good in Chinese, basic English
Skills
Explore related jobs
More jobs at SGS
- EHS Specialist 1 (Environmental Sampling)Makati City, Metro Manila
- Analyst II, Chemistry LaboratoryFairfield, NJ
- Microbiologist/ MicrobiólogoNorth Sioux City, SD
- Laboratory Technician - MineralogySelwyn, ON
- Profissional de Isolamento Térmico com Certificação IRATACidade, Estado
- Analista Junior del Laboratorio INIGQCallao, Callao
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.