Head of Human Resources
AI Summary
Head of Human Resources at Flow in Riyadh, overseeing people strategy, organizational design, performance management, employee experience, compensation & benefits, HR compliance, and HR systems across the MENA region.
About this role
Mission
Required Qualifications
Saudi
8–12 years of progressive HR experience, including senior HR roles in high-growth, multinational organizations
Bachelor’s degree in Human Resources, Business Administration, Psychology, or related
Strong understanding of labor laws, employment regulations, and HR best practices across the MENA region
Experience building HR infrastructure and processes in scaling environments
Strong organizational development, talent management, and leadership coaching capabilities
Excellent interpersonal, communication, and stakeholder management skills
Fluent in English and Arabic
Strong analytical and problem-solving capabilities; uses data and metrics to inform decisions
Thrives in fast-paced, high-growth, and ambiguous environments
Strong alignment with Flow values, particularly Grow, Ship Now and Act Like an Owner
Responsibilities
Organizational & People Strategy
Partner with leadership to define organizational structure, workforce planning, and talent priorities aligned with company objectives
Lead organizational design initiatives to support scale, efficiency, and accountability
Performance Management & Development
Operationalize performance review frameworks, goal-setting processes, and leadership development programs
Coach managers on feedback, performance improvement, succession planning, and team effectiveness
Employee Experience & Culture
Strengthen employee engagement, onboarding, retention, and internal communication
Ensure company values and leadership behaviors are embedded into day-to-day operations and people practices
Partner with Finance and leadership on compensation benchmarking, incentive design, and workforce budgeting
Oversee benefits administration and ensure competitiveness within regional markets
HR Operations & Compliance
Ensure compliance with labor regulations, Saudization and Emiratisation requirements, employment contracts, payroll coordination, and HR documentation
Oversee HR systems, employee records, reporting, and operational processes across the employee lifecycle
HR Systems & Process Improvement
Improve HR infrastructure, workflows, policies, and automation capabilities to support scale and operational efficiency
Leverage HR analytics and technology to improve decision-making and organizational insight
Team Leadership
Build and mentor the HR team while establishing scalable operating standards, SLAs, and leadership expectations
Create “first-principles” playbooks for recruiting, onboarding, performance management, and employee lifecycle operations
Skills
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