Head of Operations
LusakaOn-siteFull-time
AI Summary
Leads operations for a Zambia-based company, overseeing customer site installations, logistics, client onboarding, field teams, and daily CAPEX/OPEX reporting.
About this role
We are looking for a hands-on, resourceful head of operations.
Your responsibilities will include:
- Organizing and overseeing installations at customer sites.
- Arranging transport and logistics of equipment across Zambia
- Onboarding and training new clients during go-live.
- Solving problems as they arise – from technical hiccups to client concerns.
- Leading field teams and setting the standard for operational excellence.
- Reporting daily CAPEX and OPEX
- Managing your own budget.
What we’re looking for:
- A proven leader who can work independently.
- Someone extremely practical and solutions-driven.
Skills
Budget ManagementCapex ReportingClient OnboardingEquipment TransportField Team LeadershipInstallation OversightLogisticsOpEx Reporting
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