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Posted 2 months ago

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Head of Product Tunaiku

JakartaOn-siteFull-time

AI Summary

Head of Product at Amar Bank leads product strategy, governance, and lifecycle for digital loan lines, driving customer-centric, data-informed products and cross-functional execution.

About this role

This role is accountable not only for building great products (strategy & innovation), but also for establishing robust product governance & world-class product culture that promotes core values of Customer focus, Experimentation, and Focus on Result.

Responsibilities:

  • Strategic & Portfolio Leadership
  • Define and drive a customer-centric, data-informed product strategy aligned with Amar Bank’s purpose and growth goals.
  • Prioritize and govern multiple product lines at different maturity stages—balancing innovation with operational and regulatory stability.
  • Lead, define, represent, and communicate Digital Product Line Vision, Strategy, and OKR for all stakeholders
  • Lead, Define, Represent, Communicate Quarter Key Strategic Cross Product Line Strategy and Initiative for all stakeholders
  • Own key strategic initiatives from product line discovery, delivery, experimentation, and effectively communicate progress & outcomes with top-level stakeholders (Business Heads, CTO, CEO)
  • Manage the whole product line lifecycle from discovery, delivery, deployment, marketing, and retirement
  • Become the key product evangelist and participate in press activities, conferences, discussions with thought leaders, and market analysts.
  • Product Governance & Risk Management
  • Establish and enforce product governance processes across ideation, development, rollout, and sunsetting.
  • Ensure compliance with OJK/BI requirements, data privacy laws, and internal control frameworks.
  • Collaborate with Risk, Compliance, Legal, and Internal Audit to integrate checkpoints and traceability into product delivery.
  • Drive documentation standards, audit readiness, and approval flows (e.g., Product Committee reviews, risk assessments).
  • Team Leadership & Development
  • Mentor senior leaders across the team, instill a culture of customer focus, experimentation, focus on results and ownership
  • Create clarity in structure, accountability, and cross-functional collaboration across teams.
  • Determine the whole product organization team improvement Vision & Semester Direction
  • Ensure that the whole product organization structure, manpower planning, and overseeing budget allocation are effective
  • Build incredible teams and processes to deliver products that satisfy the needs of customers & meet company objectives
  • Requirement

  • 8+ years of experience in product leadership roles
  • 4+ years of experience managing B2C digital loan application (BNPL/Cash Loan)
  • Ownership mindset, Drive to Learn, Grit & Resilience
  • Proven ability to engage and influence C-level stakeholders across product, technology, and business functions. operate with a high degree of autonomy — translating goals into actionable strategy, setting governance standards, and driving execution without close oversight.
  • Mastery of product analytics, operations, discovery, delivery, experimentation, and governance.
  • Proven experience setting up or operating within robust product governance frameworks & toward world-class product culture (Discovery/Experimentation/Analytics)
  • Fluent in English, both written and verbal.
  • Bonus Point If:

  • A Master’s degree or MBA is highly desirable.
  • Proven experience managing B2C loan products in international or multi-market environments.
  • Experience managing product manager, product designer & product researcher directly
  • Strong understanding of the financial services system and compliance responsibilities at the product level.
  • Familiar with Product Analytics Tools (Looker, Mixpanel), AB Testing tools (Statsig, AB Tasty), screen-recording tools, JIRA,
  • Deep understanding of digital loan, digital banking, SME Banking, and Embedded Banking.
  • Strong grasp of Indonesia’s financial ecosystem and regulatory landscape, including dealings with OJK, Bank Indonesia, and industry associations.
  • Strong understanding of the Indonesian market & customer behavior
  • Fluent in Bahasa Indonesia, both written and verbal.
  • Skills

    A/B Testing Tools (Statsig, AB Tasty)Data Privacy LawsDigital BankingDigital LoanEmbedded BankingJiraOJK/BI ComplianceProduct Analytics Tools (Looker, Mixpanel)SME Banking

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