Posted 3 months ago
Head of Underwriting (General)
AI Summary
Head of Underwriting (General) accountable for executing tactical business plans at operational level, leading a team of 40–100 staff, driving operational efficiency and quality, and integrating cross-functional decision-making.
About this role
Head of Underwriting (General)
We are a business support services firm with offerings in Human Resource Management, Expatriate and Allied Services, and Estate Management. Our client, a pace setter in the insurance Industry is seeking to hire a talented Head of Underwriting (General).
Key Focus
This role is accountable for execution of tactical business plans at operational level through
other managers and their teams, over periods of 3 months to a year.
Description
• Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.
• Manages direct (Team Leaders and Specialists) and indirect (Clerical staff) reports, usually amounts to between 40 to 100 staff.
• Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
• Integrates decision making across all of these spectrums.
• Contributes to projects impacting on business deliverables (Delivery of level three plans).
• Makes major operational decisions within business plan.
• Provides operational and best practice context for internal environment.
• Builds relationships with peers and or colleagues that impact across business areas. Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.
• Manages direct (Team Leaders and Specialists) and indirect (Clerical staff) reports, usually amounts to between 40 to 100 staff.
• Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
• Integrates decision making across all of these spectrums.
• Contributes to projects impacting on business deliverables (Delivery of level three plans).
• Makes major operational decisions within business plan.
• Provides operational and best practice context for internal environment.
• Builds relationships with peers and or colleagues that impact across business areas.
Key Result Areas
Governance & Compliance:
• Accountable for governance and compliance at an operational level.
Relationship Building:
• Builds relationships with peers and/or colleagues that impact across business areas.
Management Effectiveness:
• Manages service delivery through a team of managers over periods of 3 months to 1 year.
• Manages the HR function for the department as well as all day-to-day staff administration.
• Drives operational excellence through area of supervision.
• Provides operational and best practice context for internal environment.
• Holds first line managers accountable for managerial work, including selection, performance management and talent management.
• Develops MOs and specialists under supervision.
• Selects potential MOs to sustain pipeline.
Qualifications
Qualifications and Experience
• Relevant tertiary qualification/recognition of prior learning.
• 12-15 years working experience.
• Strong technical underwriting knowledge.
Skills
• Excellent Communication & Presentation skills
• People management skills
Additional Information
only qualified candidates will be contacted
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.