Posted 3 months ago
Help Desk
AI Summary
A Help Desk professional supports users by troubleshooting hardware and networked multi-functional equipment, handling calls professionally, multitasking, and resolving issues.
About this role
Help Desk
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1.
Knowledge of networked printers/multi-functional equipment, and how to
trouble-shoot 2. Professional sounding and clear voice when speaking 3.
Being polite at all times to customers on the phone 4. Ability to
multi-task as necessary.
Additional Information
$15/hr
12 months
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.