Jobless Developer
Adeeba e Services Pvt. Ltd. logo

Posted 108 months ago

Open

Hiring going on for US Inbound Tech Support.

KolkataOn-siteFull-time

AI Summary

Handles inbound calls from US customers supporting printers, routers, and email issues; analyzes issues, sells support plans and software, and processes payments.

About this role

Hiring going on for US Inbound Tech Support.

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

INBOUND TECH SUPPORT VOICE PROCESS
Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidate s profile;
Must have dialled in International Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.

Additional Information

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

Skills

Call HandlingEmail SupportHelpdesk SupportInbound Tech SupportOutbound Tech SupportPayment ProcessingPrinter SupportRouter Support

Explore related jobs

Browse these categories