HOA Maintenance Lead

Description

KMB manages a portfolio of HOA communities. We’re looking for a hands-on maintenance lead to keep common areas, amenities, and building systems in excellent condition across multiple properties. Maintenance lead will meet with homeowners to discuss interior projects and improvements. You’ll be the face of KMB on site, so reliability and good communication with residents and board members matter as much as technical skill.

Requirements

Responsibilities

• Perform routine and preventive maintenance on common areas, gates, lighting, and walkways
• Respond to work orders and urgent repairs, prioritizing safety and habitability issues
• Handle general repairs: plumbing, basic electrical, carpentry, drywall, painting, door/lock/hardware, siding, fascia, decking, and building exteriors
• Perform home inspections of homeowner units and work with residents to create improvements, maintenance repairs, and home projects
• Conduct scheduled property inspections and document deficiencies with photos and notes
• Coordinate with and oversee outside vendors and contractors, verifying completed work
• Track work orders, time, and materials in Rent Manager software – take inventory and report all materials used on the job that day
• Communicate professionally with residents, board members, and HOA Property Managers
• Meet homeowners, Board Members, City Inspectors, and vendors onsite to discuss maintenance issues and deferred maintenance
• Create proposals and bids for projects
• Attention to detail and commitment to maintaining high safety standards
• Follow all safety, insurance, and compliance requirements
• Attend Association Annual Meetings. These are once per year and take place after regular business hours. Attend additional Board Meetings, as requested
• Performing occasional after-hours, emergency maintenance requests
• Complete additional responsibilities as needed to support team and organizational objectives

Requirements

Candidate must be able to perform all essential functions of the job with or without reasonable accommodations.

• 2+ years of building or facilities maintenance experience
• Strong working knowledge of plumbing, electrical, HVAC basics, and general repair
• Valid driver’s license, reliable vehicle, and clean driving record
• Ability to travel between properties daily – properties are in Johnson and Linn County
• Ability to lift 50 lbs and work outdoors in all weather
• Stoop, stand, and bend for 8 hours a day
• Strong time management and ability to juggle competing priorities
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Proficient in computer databases and data entry
• Smartphone proficiency for work orders and photo documentation
• Strong customer service skills
• Drug free work environment
• Must communicate proactively, provide timely updates, and ensure information is shared accurately with the appropriate individuals

Preferred Qualifications

• Experience in HOA, condo, or multifamily environments
• Technical certifications or training in maintenance and repair processes are a plus
• HVAC certification is a plus

Key Contacts

• HOA Manager
• HOA Associate
• HOA Team
• Accounting Department
• Human Resources
• This position reports directly to the HOA Manager/Associate, who will assign and direct tasks daily

Compensation and Benefits

• $28-$33/hour
• Company vehicle, if available and qualify for, or gas stipend
• Phone stipend
• Bonus based on department revenue and meeting, or exceeding, goal
• Health, Dental, and Life insurance
• 401K matching
• Paid time off and paid holidays

Schedule

• Regular schedule: Monday–Friday, 8:00 AM–5:00 PM
• Attendance at Association's Annual Meeting will be after hours. One meeting per year per Association.
• Respond promptly to urgent after-hours issues that require immediate attention.