Home Solutions Coordinator (Outbound)

Home Solutions Coordinator
Handyside Plumbing, HVAC & Electrical

Do you love the thrill of the close?

We're looking for a confident phone closer to join our team as a Home Solutions Coordinator. This isn't cold calling into the void - you'll be reconnecting with customers who already know us, following up on estimates and leads to recover revenue and keep our schedule full. If you take pride in turning a "maybe" into a "done deal" while delivering a genuinely great customer experience, we want to talk to you.

What you'll do:

• Follow up on unsold estimates and open leads by phone, chat, and email
• Rebook cancellations and rehash past leads to keep our techs busy
• Collect deposits and confirm financing to lock in the win
• Deliver a 5-star experience on every single call

What we're looking for:

• Inside sales, telesales, or follow-up sales experience (a track record of hitting goals is a big plus)
• A friendly, confident, professional phone presence
• Self-motivated, goal-driven, and persistent - you don't let a lead slip away
• Comfortable learning new software (we use ServiceTitan)
• Willing to participate in the after-hours on-call rotation

Benefits:

• Weekly pay with direct deposit
• Healthcare for you, on us! $0 premium
• Dental, vision & Aflac add-ons
• Employee Assistance Program
• 401(k) with company match
• Paid time off, paid holidays & your birthday off!
• Company-provided phone
• Fun events year-round
• Quarterly performance reviews
• Paid training opportunities

Why Handyside?
For nearly 30 years, Handyside has been Central PA's go-to for residential home services. We're a family-owned team that genuinely cares about our coworkers, our customers, and our community, and it shows: We've been named Harrisburg Magazine's Simply the Best for 5 years running, we're a proud Best Place to Work 2025 & 2026, and we hold a 4.9-star rating on Google. When you work hard here, the possibilities are endless!

Our Core Values:

RESPECT · ENTHUSIASM · ACCOUNTABILITY · CONFIDENCE · HONESTY

Together, we REACH for the same goals.

Ready to apply? Submit your resume today.

Questions about the role? Call Lindsey at 717-200-4492.