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Open since Jun 2019
HostDP3 · Charlotte
Host
CharlotteOn-site
AI Summary
Greets, seats and manages the flow of restaurant guests, handles phone calls and wait-list quotes, and keeps the entryway and public areas presentable while following sanitation, safety and alcohol policies.
About this role
Description
Host:
Understands the company core values and Ensures Guests receive a Craveable dining experience. Greets and seats Guests with Char Bar Hospitality Mentality in a timely and proficient manner.
Functions:
- Greets every guest as they enter the establishment with a genuine and positive reception.
- Helps to determine guests needs and gathers all necessary information to assist the guest
- Seats the guest and supplies with materials such as menus, silverware, and feature information
- Maintains accurate and unbiased rotation of guests and tables throughout the restaurants sections
- When necessary manages guest cue when on a wait and quotes times
- Receives all phone calls and either answers guests questions or transfers accordingly
- Says goodbye to every guest as they leave the building, inviting them back in the future
- Maintains presentation and cleanliness of entry way and public areas
- Prepares before, during and after shift with various side works.
- Adheres to sanitation, safety, and alcohol policies put forth by management and the state
Requirements
- Stands/walks 4 to 8 hours per shift.
- Reaches, lifts and bends, frequently.
- Ability to read and write English.
- Ability to verbalize and clearly respond to Guests.
- Ability to be friendly and smile
Skills
Alcohol Service PoliciesFood SafetyGuest Seating And RotationMenu KnowledgePhone ReceptionPOsSanitation ProceduresSide Work PreparationWait-list Management
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