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Open since Jun 2019

HostDP3 · Charlotte

Host

CharlotteOn-site

AI Summary

Greets, seats and manages the flow of restaurant guests, handles phone calls and wait-list quotes, and keeps the entryway and public areas presentable while following sanitation, safety and alcohol policies.

About this role

Description

Host:

Understands the company core values and Ensures Guests receive a Craveable dining experience. Greets and seats Guests with Char Bar Hospitality Mentality in a timely and proficient manner.

Functions:

  • Greets every guest as they enter the establishment with a genuine and positive reception.
  • Helps to determine guests needs and gathers all necessary information to assist the guest
  • Seats the guest and supplies with materials such as menus, silverware, and feature information
  • Maintains accurate and unbiased rotation of guests and tables throughout the restaurants sections
  • When necessary manages guest cue when on a wait and quotes times
  • Receives all phone calls and either answers guests questions or transfers accordingly
  • Says goodbye to every guest as they leave the building, inviting them back in the future
  • Maintains presentation and cleanliness of entry way and public areas
  • Prepares before, during and after shift with various side works.
  • Adheres to sanitation, safety, and alcohol policies put forth by management and the state

Requirements

  • Stands/walks 4 to 8 hours per shift.
  • Reaches, lifts and bends, frequently.
  • Ability to read and write English.
  • Ability to verbalize and clearly respond to Guests.
  • Ability to be friendly and smile

Skills

Alcohol Service PoliciesFood SafetyGuest Seating And RotationMenu KnowledgePhone ReceptionPOsSanitation ProceduresSide Work PreparationWait-list Management

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