Host / Hostess (New Café Formats) — Joud Coffee | Abu Dhabi | Dubai

About Joud Coffee

Joud Coffee is a homegrown specialty coffee brand in Abu Dhabi, known for warm hospitality, premium quality, and a team that takes ownership. We’re launching new café formats and raising the bar on the guest experience—especially around breakfast, bakery, and table service.

The Role

As a Host/Hostess, you are the first impression of Joud. You’ll welcome guests, manage the door, control the flow of seating and reservations, and set the tone for a premium-but-warm experience. You’ll work closely with the floor team to keep service smooth, fast, and organized—especially during peak breakfast hours.

What You’ll Do

• Welcome every guest with confidence, warmth, and professionalism

• Manage walk-ins, reservations, and waitlists (clear communication, calm under pressure)

• Seat guests strategically to balance sections and avoid bottlenecks

• Coordinate with the service team to ensure tables are cleaned, reset, and ready

• Keep the entrance, host stand, and waiting area to brand standard (tidy, premium, “camera-ready”)

• Handle guest questions, special requests, and feedback with empathy and urgency

• Support service flow when needed (menus, water, small guest touchpoints)

• Follow daily checklists and shift handover notes to keep standards consistent

What We’re Looking For

• Minimum 2 years experience as a Host/Hostess (restaurant, café, hotel, or high-volume venue)

• Strong communication skills and confidence speaking to guests

• Fluent English; Arabic is a plus

• Organized, fast learner, comfortable with reservation/waitlist systems

• Calm under pressure during busy breakfast and weekend peaks

• Professional grooming and a genuine hospitality mindset

• Team player with strong ownership and attention to detail

What We Offer

• Competitive package (salary + benefits)

• Training and clear standards (you’ll never be left guessing)

• Growth opportunities as we expand and open new formats

• A high-performance culture built on respect, ownership, and teamwork

Location: Abu Dhabi or Dubai UAE
Schedule: Rotational shifts (including weekends and peak hours)

To Apply: Submit your CV (a short note on your availability is a plus).