Host & Server

Key Responsibilities

• Guest Service: Make sure to provide outstanding service, support our guests, and always stay up to date with our traders, their offers, and special features.
• Operations & Cleanliness: Keep tables clean and tidy, maintain cleaning stations, and dispose of waste and recycling materials in line with our sustainability goals.
• Opening & Maintenance: Help with opening and closing the location, including the outdoor area, and make sure all daily and weekly cleaning checklists are properly completed.
• Health & Safety: Make sure our health and safety standards are followed, report issues, and actively help solve them.
• Communication: Communicate clearly and efficiently with traders, colleagues, and management – both in person and over the radio.
• Events & Reservations: Help with the preparation and execution of private reservations and events. Back-of-House Support: Assist the team in keeping work areas clean, organized, and ready to go.

Skills, Knowledge & Expertise

• Flexibility & Problem-Solving Skills: Ability to act flexibly, think along, and proactively solve problems in a busy, dynamic environment.
• Customer Service: Passion for outstanding hospitality and unforgettable guest experiences – in both German and English (at least B1 level).
• Hands-On Mentality: Willingness to pitch in in other areas of the operation when needed.
• Bonus: Experience in the hospitality industry, in bars, pubs, or venue management is a plus!

Benefits

• People-First Culture: A supportive team, regular feedback sessions, and plenty of development opportunities.
• Be There from the Start: You can help shape structures and processes from the ground up.
  Energetic Workplace: A lively food hall full of creativity and enthusiasm.
• Extras & Discounts: Exclusive food hall discounts and an employee assistance program.

• Diversity & Inclusion: At KERB, we celebrate diversity! Regardless of abilities, gender, ethnic background, faith, or sexual orientation – everyone is welcome and supported in their development. If you have any special requirements during the application process, please feel free to let us know in your application.