Posted 3 months ago
Housekeeping Manager
AI Summary
The Housekeeping Manager will join Batmaid's Learning & Development team in Lausanne and design and deliver a 5-star customer experience training program for 1500 cleaning agents across Switzerland.
About this role
About Us
Working at Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading marketplace to hire trusted, insured, and declared professionals for our customers’ cleaning services and needs.
Today we are leaders in Switzerland and Luxembourg, but we are now ready to take over the whole European continent with our business in an ambitious expansion plan. An achievement we are confident in accomplishing in the next 3 years!
For this reason, we are looking for a Housekeeping Manager in our Headquarters in Lausanne. You will join the Learning & Development team and be responsible for training all our cleaning agents in Switzerland on providing a 5-star customer experience.
Your Mission
- Create 5-star customer experience training program
- Execute training program in all Switzerland for our 1500 cleaning agents
- Train cleaning agents to become trainer
Your weapons
- Fluent in English and either German or French is a must
- Experience as housekeeping manager in luxury hospitality is a must
- Excellent communication skills (written and verbal)
- Strong interpersonal skills and outstanding eloquence
Benefits:
- Receive lots of responsibilities from day one, with one-to-one coaching
- A place to learn, grow and surpass yourself. Unique skills to be developed.
- Diverse workplace and multicultural environment.
Skills
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