Housekeeping Supervisor

Hotel :

Concord Embassy Suites

5400 John Q. Hammons Dr. NW

Concord, NC 28026

Full time

Compensation Range : 17.80-21.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Supervise housekeeping associates and daily operations—making sure rooms shine and schedules run smoothly.
• Coordinate with other departments to ensure rooms are guest-ready without delays.
• Inspect rooms and public spaces to verify cleanliness, quality, and room status.
• Coach, support, and recognize team members to keep morale high and standards higher.
• Assist with schedules, supply forecasting, lost & found, and opening/closing duties.

What We Are Looking For

• 6+ months of housekeeping or related experience – You’ve been in the cleaning trenches and know how to lead by example.
• High school diploma or equivalent – A strong base for growing your career in hotel operations.
• Basic computer skills – For schedules, supply orders, and the occasional lost sock report.
• Physical ability – Able to lift 50 lbs, stand, walk, bend, and squat through your shift.
• Flexible availability – Days, nights, weekends, holidays—you’re ready when guests are.

Why Atrium:

Hear it from Jennifer: I feel valued and recognized through verbal acknowledgment, constructive feedback, team celebrations, personalized appreciation, opportunities for growth, peer recognition, and competitive compensation and benefits.

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy