Housekeeping Training Supervisor

We areseekinga passionate and experienced Housekeeping Training Supervisor to play a key role in developing the skills, knowledge, and performance of ourhousekeepingteam while upholding the luxury standards expected across our world-class hotel environment.

The Role

As Housekeeping Training Supervisor, you will lead and coordinate housekeeping training activities whileremaininghands-on within hotel operations. You will guide new team members from their first day,facilitatestructured training programs, conduct coaching and quality inspections, and support the ongoing development of existing employees.Working closely withHousekeepingleadership, Front Office,Maintenanceand other operational teams, you will ensure training programsremainengaging,effectiveand aligned to our service standards.

• Deliver structured onboarding, induction and training programs for new Housekeeping team members

• Coach, mentor and develop Housekeeping Supervisors, Room Attendants and Housekeeping Service Attendants

• Conduct regular room inspections, spot checks and quality audits to ensure five-star presentation standards are maintained

• Monitor training progress, complete training documentation and provide ongoing performance feedback

• Support the implementation of housekeeping procedures, work instructions and service standards

• Partner with operational leaders to identify development opportunities and drive continuous improvement initiatives

About You
To be successful in this role, you will bring:

• Previous experience in a Housekeeping Supervisor, Assistant Executive Housekeeper, or similar hotel leadership position

• Strong knowledge of housekeeping operations, cleaning procedures, quality standards and room inspection processes

• Experience leading, coaching and developing team members in a fast-paced hotel environment

• A passion for training and mentoring others, with the ability to build capability and confidence across diverse teams

• Exceptional attention to detail and commitment to delivering luxury guest experiences

• Availability to work across a 7-day roster as operational requirements dictate

• Experience using OPERA or other hotel property management systems will be highly regarded

• Previous experience within a five-star hotel environment is strongly preferred

Ifyou'rean experienced housekeeping leader who thrives on developing people,maintainingexceptional standards, and creating a positive team culture,we'dlove to hear from you.