Posted 4 days ago
HR Business Partner
AI Summary
Serves as a strategic HR advisor to Operations, IT, and Technology leaders, managing employee relations, performance management, and organizational effectiveness while ensuring compliance with employment laws.
About this role
Overview
We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other – and our clients – like family. Over the past 100 years, we haven’t forgotten who we are, and we’ve never stopped changing. From big city skyscrapers to the west coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions has helped us expand our footprint, and now it is time to expand our team.
Overview / Position Summary
We are seeking a knowledgeable, experienced, and results-driven HR Business Partner to join our People & Places team. In this role, you will serve as a trusted advisor and strategic partner to our Operations, IT, and Technology leaders, helping align people strategies with business objectives while creating a positive and engaging employee experience.
The ideal candidate brings broad HR expertise, significant experience supporting salaried and hourly employees, strong business acumen, and the confidence to independently navigate all levels of employee relations matters, from routine employee concerns to complex, sensitive, and high-risk situations. You will coach and influence leaders, strengthen manager effectiveness, support organizational change, and drive initiatives that improve employee engagement, performance, and business effectiveness. As part of a privately held, family-owned company, you will thrive in a collaborative, relationship-driven environment that values accountability, integrity, flexibility, and a hands-on approach.
Responsibilities
Strategic Business Partnership & Leadership Coaching
- Serve as a trusted advisor and coach to leaders and employees, providing practical, thoughtful, and business-focused HR guidance.
- Partner with senior leaders to understand business priorities, anticipate workforce needs, and develop people strategies that support organizational goals.
- Influence and constructively challenge leaders when appropriate, helping them navigate difficult decisions and strengthen leadership effectiveness.
- Provide guidance on organizational structure, workforce planning, talent development, succession planning, and change management.
- Build strong relationships across all levels of the organization, establishing credibility through sound judgment, responsiveness, and follow-through.
Employee Relations & Risk Management
- Independently manage the full spectrum of employee relations matters, ranging from day-to-day employee concerns, attendance and performance issues, and conflict resolution to complex workplace investigations, corrective actions, and other sensitive or high-risk situations.
- Coach managers on addressing employee concerns, managing difficult conversations, and consistently applying company policies and practices.
- Identify and proactively address employee relations trends, workplace risks, and opportunities to strengthen employee and manager relationships.
- Exercise sound judgment and discretion when navigating confidential or sensitive employee matters, engaging internal partners or legal counsel as appropriate.
- Ensure compliance with applicable federal, state, and local employment laws, with particular emphasis on California employment practices.
- Partner closely with Operations leaders and frontline managers to address workforce challenges, strengthen employee relations, improve performance, and support business objectives.
Performance Management & Organizational Effectiveness
- Partner with leaders and supervisors to strengthen performance management practices, establish clear expectations, and reinforce a culture of accountability and continuous improvement.
- Coach managers on providing meaningful feedback, addressing underperformance, recognizing contributions, and developing employees.
- Support organizational effectiveness initiatives, including team structure, role clarity, leadership capability, and workforce transitions.
- Partner with leaders to identify talent gaps, development opportunities, and succession needs.
- Support organizational changes and business transformation initiatives, helping leaders communicate effectively and prepare employees for change.
Employee Engagement & Culture
- Identify opportunities to improve employee experience, retention, recognition, and career development.
- Reinforce company values and support a positive, respectful, inclusive, and high-performing workplace culture.
- Help leaders strengthen trust, communication, collaboration, and accountability within their teams.
HR Programs, Collaboration & Analytics
- Collaborate with our Centers of Excellence, including Talent Acquisition, Total Rewards, People Operations Processes and Systems (POPS), Learning & Development, and Safety to deliver effective HR solutions.
- Use workforce metrics, employee feedback, and HR data to identify trends, provide insights, and recommend practical improvements.
- Support the implementation and adoption of HR systems, processes, and technology that improve efficiency and the employee experience.
AI & Technology
- Leverage AI tools and emerging technologies to improve HR efficiency, support data analysis, streamline processes, and enhance the employee and manager experience.
- Demonstrate sound judgment when using AI, ensuring appropriate confidentiality, data privacy, accuracy, and responsible use of technology.
Qualifications
Education / Experience
- Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
- 8+ years of progressive HR experience, including substantial experience in an HR Business Partner or comparable generalist role.
- Experience applying wage and hour regulations, attendance practices, meal and rest break requirements, and other employment laws relevant to hourly workforces.
- Demonstrated proficiency using AI tools and technology to improve productivity, analyze information, and support HR processes preferred.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
- Spanish language proficiency a plus.
- Prevailing wage knowledge a plus.
Knowledge / Skills / Abilities
- Broad, well-rounded HR knowledge, including employee relations, performance management, organizational effectiveness, compensation, talent management, and employee engagement.
- Strong business acumen, with the ability to understand operational priorities and recommend HR solutions that balance business needs, employee experience, and compliance.
- Excellent interpersonal, written, and verbal communication skills, including the ability to navigate difficult conversations.
- Ability to build trusting relationships while maintaining appropriate professional boundaries and consistent application of company policies.
- Ability to lead and support organizational change and strengthen manager capability.
- Proficiency with Microsoft Office applications and experience using HR information systems and people analytics.
Physical Requirements
- Ability to perform essential job functions in an office environment, with or without reasonable accommodation.
- Ability to communicate effectively in person and through electronic communication channels.
- Ability to move throughout office and warehouse environments as business needs require.
Work Environment
This is a hybrid position requiring a minimum of three days per week in our Santa Clara office. The role involves regular interaction with employees and leaders through in-person meetings, virtual meetings, phone calls, and electronic communication. Occasional travel to other company locations may be required based on business needs.
Location: Santa Clara, California
Employee Benefits:
- 15 days of PTO
- 9 Paid holidays
- Medical/Dental/Vision Insurance
- 401k + Employer Match
- Paid Parental Leave
- Wellness App with reimbursement of up to $500/year
- Profit Sharing
If this sounds like the right opportunity for you, we encourage you to apply with your resume today. We look forward to connecting!
The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience, and qualifications.
If you are based in California, we encourage you to read this important information for California residents linked here.
Skills
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