Posted 4 days ago
HR Specialist, Benefits
FresnoOn-site
AI Summary
Supports the HR Benefits and Retirement department with administrative tasks, record scanning, front-desk reception, and employee inquiries.
About this role
Overview
Opportunities for you!
- Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek
- Free Continuing Education and certification
- Tuition reimbursement, education programs and scholarships
- Vacation time starts building on Day 1, and builds with your seniority
- Free money toward retirement with a 403(b) and matching contributions
- Great food options with on-demand ordering
- Free parking and electric charging
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.
Responsibilities
The HR Specialist-Benefits supports the daily functions of the Human Resources Benefits and Retirement Department and provides service excellence, support, and coordination of Community Health System’s benefit programs. The HR Specialist-Benefits should possess a demonstrated ability to proactively and effectively communicate, accurately process transactions, maintain records, critically think through issues, effectively answer inquiries, prioritize, and ensure appropriate follow-up when needed. Demonstrates excellent customer service, a professional image, and develops rapport to assist internal customers in navigating benefit options or inquires, as well as provide a positive first impression of CHS and the Human Resources department. Provides front desk reception and administrative support to department Director, benefits and retirement team. Work Schedule: Full-Time Onsite in Fresno. Monday through Friday, 8:30 AM to 5:00 PM Daily Responsibilities:- Primary Focus: Heavy support for the retirement and pension side, including scanning and organizing physical records into electronic formats.
- Reception & Liaison Duties: Serving as a front-desk receptionist/liaison, handling incoming/outgoing traffic, answering phones via the ACD system, managing physician onboarding check-ins, and facilitating final check processes for terminated employees.
- Department Support: Ordering office supplies, maintaining supply rooms and coffee stations, managing internal team calendars, and assisting with file and report audits
Qualifications
Education- High School Diploma, High School Equivalency (HSE), or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
- Associate's Degree in Business Administration or Human Resources preferred
- Bachelor's Degree may be substituted for years of experience
- 2 years of experience in Human Resources or 4 years of administrative experience required
- Benefits and Retirement Administration preferred
- Strong administrative and file management capabilities (handling e-files, scanning, pension folders, and Iron Mountain archive processes).
- Proficiency in Microsoft Outlook (calendar management, scheduling meetings, reserving conference rooms) and basic Excel (formatting, task keeping, tracking, basic formulas).
- Familiarity with Workday and ICIMS is a plus.
- Exceptional customer service, empathy, and professional demeanor.
- PHR - Professional in Human Resources preferred
- SHRM-CP - SHRM Certified Professional preferred
Disclaimers
• Pay ranges listed are an estimate and subject to change.• If any bonuses are noted, they are only applicable to external hires meeting criteria.
Skills
ACD Phone SystemBenefits AdministrationExcelFile ManagementICIMSIron MountainMicrosoft OutlookPension AdministrationScanningWorkday
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