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Adeeba e Services Pvt. Ltd. logo

Posted 118 months ago

Open

Huge vacancies For Inbound Technical support

KolkataOn-siteFull-time

AI Summary

Takes inbound calls for printers, routers and antivirus issues, diagnoses problems, recommends solutions, and sells technical support plans and relevant software.

About this role

Huge vacancies For Inbound Technical support

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers,routers,emails. and also provide website development services to national and International Business

HUGE VACANCIES IN INTERNATIONAL BPO FOR INBOUND TECHNICAL SUPPORT PROCESS

Job Profile: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.12,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact:Devopriya(HR) @ 7059753939 for further queries

Additional Information

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




Skills

Antivirus SupportClosing CallsCustomer DiagnosticsInbound Technical SupportOutbound Technical SupportPrinter SupportRouter SupportSales

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