Human Resources & Administration Manager

ABOUT US

We are The Lab Jamaica, a multi-award-winning creative agency based in the Caribbean, known for turning bold ideas into unforgettable campaigns. We partner with fast-growing brands and agencies around the globe, producing everything from commercials and live-action content to motion graphics and cutting-edge AI-generated productions.

At The Lab, we thrive in the space between “It can be done” and “Ok, what’s next!” Our team is driven, curious, and always pushing the limits of creativity. If you want to work in an environment where innovation meets execution, and where your work directly shapes people, culture, and how the organisation operates, this is the place for you.

JOB SUMMARY

Reporting to the Chief Executive Officer, the Human Resources & Administration Manager will be responsible for leading the organisation’s people and administrative functions. The role supports organisational effectiveness, compliance, and a positive workplace culture within a fast-paced creative environment.

KEY RESPONSIBILITIES INCLUDE:

• Directing and managing all Human Resources and people operations
• Overseeing the full employee lifecycle, including recruitment, onboarding, performance management, and exits
• Providing guidance to management on employee relations, disciplinary matters, and performance issues
• Ensuring compliance with Jamaican Labour Laws and internal HR policies
• Developing, implementing, and maintaining HR policies, procedures, and best practices
• Managing compensation, benefits administration, and payroll inputs in collaboration with Finance
• Supervising and managing administrative and facilities staff
• Supporting employee engagement, wellbeing, and learning initiatives
• Advising leadership on workplace culture, morale, and organisational development

REQUIREMENTS

• Bachelor’s Degree in Human Resource Management, Management Studies, Business Administration, or equivalent qualification from a reputable university, plus a professional Human Resources certification
• Minimum of five (5) years’ experience working in Human Resources and Administration at a management level
• Strong knowledge of employment legislation and Jamaican Labour Laws
• Excellent verbal and written communication, presentation, and stakeholder management skills
• Proven ability to lead, influence, and manage people effectively
• High level of accuracy with strong attention to detail
• Ability to work in a fast-paced, dynamic environment
• Strategic, critical thinker with sound judgement
• Proficient in Microsoft Office Suite
• Effective change management skills

KEY COMPETENCIES

• Confidentiality and professionalism
• Attention to detail and accuracy
• Strong interpersonal and communication skills
• Adaptability and flexibility
• Planning, organising, and scheduling skills
• Ability to work independently and collaboratively
• Motivated, enthusiastic, mature, and responsive

Qualified candidates are invited to submit applications no later than Friday, January 09, 2026.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.