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Sila Services

Posted 30 months ago

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HVAC Installer

Boscawen, NHOn-siteFull-time

AI Summary

Lead HVAC Installer responsible for overseeing installations, mentoring the apprentice, ensuring safety, accuracy, and high-quality workmanship while meeting productivity targets.

About this role

Lead HVAC Installer - Boscawen, NH
Total Climate Control is a one-stop Plumbing, Heating, and Air Conditioning company that has been serving homeowners and businesses in Central New Hampshire and Vermont for over 25 years. Our technical expertise and high-level of customer satisfaction has led to explosive growth, so we're seeing experienced Lead HVAC Installers to grow with us!

Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your success? Come join the TCC team and experience what it's like to be a part of a company that also works for YOU.

In exchange for your skillset and commitment, we offer:
- Company vehicle, gas card, cell phone, and tablet
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Tool account
- Safety shoe reimbursement
- Family & friends discounts on services
- Yearly Performance Reviews
  • Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
  • Efficiency and Productivity: Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
  • First-Time Installation Success: Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
  • Technical Proficiency: Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
  • Safety Adherence: Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
  • Mentorship and Guidance: Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
  • Professionalism, Appearance, and Customer Communication: Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Total Climate Control during installations, earning high marks for professionalism from customers.
  • Accuracy of Documentation: Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
  • Team Collaboration: Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
  • Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing Mitsubishi and Carrier HVAC equipment.
  • Installer and Apprentice Development: Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
  • Timeliness and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
  • Additional duties as assigned

    • Skills

    Carrier EquipmentCustomer CommunicationDocumentation AccuracyEnergy Efficiency PracticesHVAC InstallationHVAC TroubleshootingInstallation Quality AssuranceLocal Codes ComplianceManufacturers GuidelinesMitsubishi EquipmentPost-installation InspectionsProject MentoringPurchasing And Equipment ManagementSafety ProtocolsService Titan DocumentationTeam MentorshipTime ManagementTool UsageVehicle Maintenance

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