HVAC Service Technician – Travel Required

HVAC Service Technician – Travel Required

Full-Time | On-Site
Department: Service
Reports To: Service Manager

GROW YOUR CAREER WITH A TEAM THAT BUILDS, INNOVATES, AND LEADS

Since 1991, ICE Western Sales has been a leader in designing and manufacturing complex, custom HVAC solutions for global commercial and industrial markets. Operating from a state-of-the-art 5-acre facility in Calgary, we’ve grown steadily, expanded into the U.S., and continue to innovate with cutting-edge technology. Our success is driven by a talented team committed to safety, quality, and excellence.

POSITION SUMMARY

We are seeking an HVAC Service Technician to join our Service team. This role plays a critical part in testing, commissioning, and servicing custom HVAC systems both in-house and at client sites across North America. The ideal candidate brings strong troubleshooting expertise, a commitment to safety, and a customer-focused mindset.

WORK SCHEDULE

• Monday to Friday (44-hour average work week)
• Occasional weekend work and extended hours during travel (up to 12 hours/day)
• No on-call requirements
• Frequent travel within Canada and the US

KEY RESPONSIBILITIES

• Test HVAC units to ensure full functionality prior to deployment
• Start-up and commission HVAC systems at customer sites
• Troubleshoot and repair HVAC equipment, electrical systems, and components
• Detect refrigerant leaks and recharge systems as required
• Interpret wiring diagrams and technical documentation
• Perform pressure testing on piping and tubing joints
• Train customers, apprentices, and site technicians on system operation
• Build and maintain strong client relationships
• Maintain accurate service reports and documentation
• Deliver exceptional customer service and support

QUALIFICATIONS

• Certified Journeyman Refrigeration Technician (or equivalent)
• Alberta Gasfitter “A” or “B” Ticket (asset)
• Alberta Electrician Ticket (asset)
• Valid driver’s license with clean abstract
• Valid passport and ability to travel internationally
• Must pass pre-access drug/alcohol screening and background checks
• Strong troubleshooting, communication, and time management skills
• Solid understanding of electrical and mechanical systems
• Proficient with diagnostic tools and computer systems
• Ability to work independently and within a team

TOOLS REQUIRED

• Company-provided service van
• Gas card and travel credit card
• Company cell phone and laptop
• All required safety gear

WHAT WE OFFER

• Competitive pay based on experience and certifications
• Health, dental & vision coverage – premiums fully paid by ICE Western
• Paid vacation
• RRSP match
• Safety footwear & eyewear allowances
• Company events and team initiatives