Posted 3 months ago
IBM WebSphere Portal Admin
AI Summary
Lead IBM WebSphere Portal Administrator acting as single point of contact for the technical tower, crisis manager, and vendor/people manager; drives daily operations, work plan allocation, reviews, reporting, and service improvement.
About this role
IBM WebSphere Portal Admin
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.
Qualifications
Minimum work experience:3 - 8 Years
Skills and Experience Details:
Minimum Experience Required: Mandatory Skills:
IBM WebSphere Portal Admin Infra Performance and Optimization, MQ Administration, Webservices Admin, Scripting Infra, Middleware Performance Tuning
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.