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Posted 46 months ago

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Icelandic Customer Technical Advisor | Athens Greece

AthensOn-siteFull-time

AI Summary

Customer advisor role focusing on Icelandic speakers, handling inquiries, troubleshooting, and providing recommendations to customers in a global brand environment.

About this role

At the moment Cross Border Talents is looking for Icelandic speakers to work in Athens, Greece. Are you interested in moving abroad?

Your Role as a Customer Advisor:

  • Represent a worldwide brand:
  • Integrate a multicultural environment;
  • Develop customer relationships and grant the best experience for the customer;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements

Requirements for the Customer Advisor:

  • High School Diploma or Higher
  • Native/Fluent Icelandic;
  • Good level of English, C1;
  • Writing speed: 20 words per minute
  • Active Listening
  • Good Problem Solving Skills
  • Strong troubleshooting skills

Benefits

Cross Border Talent's Offer:

  • Paid travel Expenses;
  • Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons
  • Free Real Estate Agency Fee

Skills

Active ListeningCustomer Relationship ManagementEnglish Language Proficiency (C1)Icelandic Language ProficiencyProblem SolvingSupport Documents NavigationSystem TrainingTroubleshootingWritten Communication

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