Icelandic Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for Icelandic Speaking Customer Service Representatives in Sofia, Bulgaria, with fully paid relocation to ensure a smooth transition! This role is ideal for passionate individuals looking to enhance their career while experiencing the rich culture and beautiful landscapes of Bulgaria.

Responsibilities

• Deliver exceptional customer support to Icelandic-speaking clients via phone, email, and chat.
• Assist customers by addressing inquiries, resolving issues, and providing comprehensive information about our products and services.
• Manage and resolve customer complaints in a professional manner, fostering a positive relationship.
• Accurately document customer interactions and follow up to ensure satisfaction.
• Work collaboratively with team members and other departments to improve service delivery and efficiency.
• Stay informed about company policies, products, and promotions to effectively assist customers.
• Engage in training and development sessions to enhance customer service skills and product knowledge.

Requirements

• Fluency in Icelandic and English, both written and spoken.
• Prior experience in customer service or a similar role is advantageous.
• Exceptional communication skills and the ability to connect with customers.
• Strong problem-solving abilities and the capability to work in a fast-paced environment.
• Familiarity with customer service software and proficient in Microsoft Office applications.
• Detail-oriented with excellent organizational and multitasking skills.
• Commitment to relocating to Sofia, Bulgaria, and embracing a new cultural opportunity.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)