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Posted 3 months ago

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Icelandic-speaking Technical Support Agent for Video Streaming Platform Team

AthensOn-siteFull-time

AI Summary

Supports Icelandic-speaking business clients via chat, phone, and email to improve campaigns and content performance, troubleshooting issues and guiding strategy in a fast-paced digital content environment.

About this role

Work with Video Content & Grow Your International Career – Athens, Greece

Dreaming about living abroad while building real, valuable experience?

At Next Job Abroad, we are currently hiring on behalf of our client for Icelandic-speaking Customer Experts to join an international team in Athens, Greece.

This is your chance to combine career growth with a lifestyle upgrade, working with global clients in the fast-moving world of digital content, while enjoying everything Greece has to offer.

Think: sunshine, international colleagues, after-work dinners by the sea, and a CV that actually stands out.

What You’ll Be Doing

In this role, you’ll support business clients within the digital content space, helping them improve performance and get the most out of their online presence.

You will:

• Support clients via chat, phone and email

• Provide guidance on campaigns and content performance

• Troubleshoot issues and find effective solutions

• Build strong relationships with business clients

• Help clients optimise their strategy and results

Why This Role?

This is not just customer support.

You’ll gain experience in:

• Working with international clients

• Digital content & online platforms

• Marketing and campaign support

• Problem-solving in a fast-paced environment

It’s a strong step if you want to move into roles within marketing, account management or tech later on.

Why Athens?

Athens offers a unique mix of career and lifestyle:

• Lower cost of living compared to Northern Europe

• A vibrant international community

• Beach life, city life & everything in between

• 300+ days of sunshine per year

It’s one of the easiest places in Europe to start your international career.

Requirements

• Fluent Icelandic + good English

• Strong communication skills

• Interest in digital content, social media or marketing

• Ability to multitask and adapt

• A positive and solution-oriented mindset

Benefits

• Paid flight to Greece

• Hotel accommodation on arrival

• Support with finding permanent housing

• Competitive salary + 2 extra salaries per year

• Health insurance

• Full training (no prior experience needed)

• Career development opportunities within the company

• Free Greek language courses

Skills

Account ManagementBasic TroubleshootingCampaign OptimizationContent PerformanceCustomer SupportData InterpretationDigital Content PlatformsDiverse Communication ChannelsEnglishGlobal Client RelationsHousehold ICT ToolsIcelandicMarketing SupportMultitaskingProblem SolvingRemote Collaboration

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