Identity Security Specialist Solutions Engineer
AI Summary
Serves as a national identity-security resource, specializing in CyberArk PIM/PAM to assess privileged-access risk, design architectures, and guide pre-sales advisory and technical validation for enterprise customers.
About this role
AHEAD is hiring an Identity Security Specialist Solutions Engineer to serve as a national identity-security resource across AHEAD’s regions, account teams, delivery organization, and strategic partners.
This role specializes in CyberArk, Privileged Identity Management (PIM), and Privileged Access Management (PAM). The successful candidate will help customers assess privileged-access risk, design target-state architectures, select and size solutions, validate technical approaches, and build practical implementation roadmaps.
This is a customer-facing pre-sales and advisory role. The position shapes technical solutions, scopes services, supports proposals, and guides technical validation. Delivery teams own post-sale implementation and operational execution.
Responsibilities
Required Qualifications
- 7+ years of experience in cybersecurity, identity, cloud, technology consulting, or solutions engineering, including at least 4 years focused on identity security.
- Prior customer-facing pre-sales, solutions engineering, consulting, or security-architecture experience.
- Demonstrated CyberArk experience in at least one enterprise program spanning two or more lifecycle stages, such as assessment, design, migration, implementation, integration, or operationalization.
- Practical expertise in PIM and PAM concepts, controls, workflows, and operating models.
- Experience creating customer-facing proposals, solution designs, SOWs, services proposals, or equivalent pre-sales artifacts.
- Ability to design and present identity-security architectures to technical practitioners and executive stakeholders.
- Experience integrating privileged access with enterprise identity, cloud, endpoint, security operations, and ITSM platforms.
- Strong written, verbal, whiteboarding, presentation, and customer-management skills.
Preferred Qualifications
- CyberArk certification or equivalent demonstrated product expertise.
- Experience with CyberArk Privilege Cloud, PAM Self-Hosted, Endpoint Privilege Manager, Secrets Manager, or related capabilities.
- Experience with Microsoft Entra ID, Active Directory, Okta, SailPoint, Saviynt, Delinea, BeyondTrust, or comparable platforms.
- Familiarity with identity threat detection and response, non-human identity, workload identity, and cloud entitlement management.
- Consulting experience at a systems integrator, professional services firm, advisory practice, or technology provider.
- Delivery experience standing up, configuring, migrating, or operationalizing privileged-access tooling.
- Familiarity with NIST, CIS Controls, Zero Trust, SOX, PCI DSS, HIPAA, or other control frameworks relevant to privileged access.
- Relevant certifications such as CISSP, CCSP, CyberArk, GIAC, or equivalent.
Success Measures: First 6-12 months
- Establish trusted working relationships with Security Sales, account teams, delivery leaders, CyberArk, and adjacent partners.
- Lead repeatable identity-security discovery and workshop motions that produce qualified opportunities and clear next steps.
- Demonstrate the ability to produce accurate solution designs, services proposals, and technical validation plans.
- Build reusable CyberArk/PIM/PAM architectures, discovery assets, and enablement content.
- Support successful transitions from pre-sales scope to delivery without material ambiguity in assumptions, dependencies, or customer outcomes.
Behavioral Expectations
- Explains complex privileged-access concepts clearly to technical and executive audiences.
- Uses specific customer evidence to connect technical design to risk reduction, operational improvement, and business value.
- Facilitates alignment across security, identity, infrastructure, cloud, audit, and operations stakeholders.
- Communicates assumptions, dependencies, risks, and decisions clearly in written and verbal form.
- Works effectively in a matrixed national organization with multiple account teams, delivery groups, and OEM partners.
- Maintains professional judgment when customer requirements, product capabilities, or commercial constraints conflict.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.
