Impact & MLE Manager

The Job

Splash is an international development organizationfocused on improving the water,sanitationand hygiene conditions in urban schools across the globe.In15 years, we havehelped over1,250,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities - Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India - with improved water, sanitation, and hygiene (WASH) infrastructure, WASHbehaviorchange programs, and strengthened school-based menstrual health programs.It was a hugely ambitious project, andwe are thrilled to share that it waslargely successful!This is an exciting time for Splash as weembark onPhase II of Project WISEand expand our impact to new cities across 3-5 countriesworking with and through local partnerstorenderourselves obsolete.

The In-Country Impact & MLE Manager is integral to the effective execution of Splash’s Monitoring, Learning, and Evaluation (MLE) strategies within their assigned country.Reporting directly to the Africa Regional Impact & MLE Director, this position ensurestimelyandaccuratedata collection and entry, manages compliance with Splash’s global and regional MLE standards, and supports implementing partners to effectively adopt andutilizeSplash’s MLE protocols. Additionally, the manager works closely with the Africa Regional Data Quality, Insights & Reporting Manager to contextualize and interpret analytical insights, ensuring local realities and nuances are effectively captured and communicated.

Success in this role will be defined byaccurate, consistent, andtimelydata reporting; strong collaborative relationships with implementing partners; and impactful data-drivenlearning andrecommendations and insights that inform strategic decisions and programmatic improvements at the country and city levels.

Position Overview

Roles & Responsibilities

ProgrammeData Systems Management (30%)

• Serve as the in-country system owner for all WISE II programme data in Salesforce, ensuring records areaccurate, complete, and currentat all times.

• Build andmaintainSalesforce reports and dashboards that track keyprogrammeindicators, making performance data accessible and decision-ready for country, regional, and donor audiences.

• Manage field data collection workflows inTaroWorks, ensuring data flows reliably from point of collection through to Salesforce and that submission gaps or quality failures are flagged and resolved promptly.

• Develop Tableau or Power BIvisualizationsto communicateprogrammeperformance and trends to internal and external stakeholders.

• Conduct routine data quality audits within Salesforce,identifyingand resolving discrepancies, duplicates, and incomplete records before they reach reporting.

• Work closely with the Regional Data Quality, Insights and Reporting Manager to support system configuration changes, data workflow improvements, and tool rollouts as Splashmodernizesits collection and reporting stack in Zambia.

Data Collection & Management (30%)

• Ensure reliable andtimelydata collection viaTaroWorksanddirect data entry into Salesforce, in alignment with Splash's global and regional standards, ensuring Salesforce records areaccurate, complete, and up to dateat alltimes.

• Regularlymonitordata quality, addressinggaps,and discrepancies promptly.

• Manage data collectors and ensure the accuracy of the data collected through them.

• Ensure all program information (design documents,monitoringand research data, progress reportse.t.c) isupdated andstored in a systematic manner on shared drives.

Partner Engagement & Protocol Compliance (10%)

• Regularly engage with implementing partners, providing technical support and training to ensure adherence to Splash’s MLE processes and protocols.

• Ensure partnerssubmittimelyandaccuratedata for dashboard and reporting requirements.

• Conduct periodic reviews and learning sessions with partners to reinforce best practices.

• Working closely with government counterparts to integrate EMIS and Splash school data, ensuring consistent communication and data alignment.

Reporting & Contextual Analysis (10%)

• Build andmaintainSalesforce reports and dashboards, as well as Tableau or Power BIvisualisations, to track keyprogrammeindicators and communicate performance to country, regional, and donor audienceshighlighting key performance indicators (KPIs).

• Work closely with the Regional Data Quality, Insights & Reporting Manager to provide contextual analysis and interpretation of program data, contributing insights based on in-depth knowledge of local contexts.