Implementation Manager – Revenue Cycle (Dermatology & Plastic Surgery)

Department:Operations / RCM
Location:Remote
Reports to:Director for Billing

Position Overview

We are seeking an experiencedImplementation Managerwith deepexpertiseinmedical billing and revenue cycle management (RCM)to lead the onboarding and integration of new practices. This role willbe responsible forensuring seamless implementation across all areas of the revenue cycle fordermatology and plastic surgery clients.

The ideal candidate brings bothhands-on billing knowledgeandproject management skills, with the ability to oversee end-to-end implementations,identifyrisks, and ensure operational readiness from day one.

Key Responsibilities

• Leadend-to-end implementationof new practices, including system setup, workflow design, and go-live support

• Serve as theRCM subject matter expert, ensuring all billing processes areaccurateandoptimized

• Oversee all areas of the revenue cycle, including:

• Charge capture

• Coding (CPT/ICD-10)

• Claims submission

• Denials management

• A/R follow-up

• Patient billing

• Partner with internal teams (Billing, Coding, BI, Training, and Operations) to ensure successful onboarding

• Identifyand mitigate risks related topayer setup, credentialing, authorizations, and billing workflows

• Ensure proper configuration and use of billing systems (e.g.,ProCollect, EMRs, clearinghouses)

• Develop and documentstandardized implementation processes and best practices

• Providepost-go-live support and performance monitoringto ensure stability and success

• Act as the primary point of contact for clients during onboarding

Qualifications

• 5+ years of experience inmedical billing and revenue cycle management

• Strong knowledge ofdermatology and/or plastic surgery billing(highly preferred)

• Proven experience managingimplementations, onboarding, or process transitions

• Deep understanding of:

• Payer rules and reimbursement methodologies

• Denials and appeals processes

• Insurance verification and authorization workflows

• Strong project management and organizational skills

• Ability to work cross-functionally and manage multiple implementations simultaneously

• Excellent communication and problem-solving skills

Preferred Qualifications

• Experience withmulti-entity or multi-specialty organizations

• Lean/process improvement mindset

Key Success Metrics

• Successful andtimelygo-lives

• Reduction in post-implementation billing errors

• Clean claim rate and denial rate post-launch

• Client satisfaction during onboarding

• Time to stabilize A/R performance

Why This Role Matters

This role is critical to ensuring that as we grow—particularly through acquisitions—wemaintainstrong, consistent, and scalable revenue cycle operations. A strong Implementation Manager ensures that new practices are set up for success from day one, minimizing disruption and maximizing financial performance.

About The Auctus Group LLC

Who we are: We’re big on people and culture at the Auctus Group. Our most important role as a company is to provide an amazing working environment for our team. We’ve been work-from-home-warriors since before it was cool. We support (like encourage and fund) continuing education. We match charitable donations. Our whole goal is: work to live not live to work. Oh and we’re weirdos too…we do remote happy hours and have a book club and goofy stuff like that.

Who we’re looking for: Smart, talented, tech-savvy, experienced, go-getter types. You’ll do well if:

• you like a fast-paced environment,
• you thrive with change and development,