In-Room Dining Server (Overnight)
AI Summary
Delivers food and beverage orders to guest rooms and meeting rooms, setting up trays, taking orders, and processing guest payments. Maintains health, safety, sanitation and alcohol awareness compliance during overnight shifts.
About this role
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an In-Room Dining Server, you’re not just delivering food and beverage orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Team Member Benefits
When you join our team, you’ll enjoy a comprehensive benefits package, including:
Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana
Dental & Voluntary Insurance – SunLife
Flexible Spending Account (FSA) – Through WEX
401(k) Retirement Plan – Fidelity, with up to 5% employer match
Employee Assistance Program (EAP) – ComPsych
Free Team Member Meals
Discounted Parking
Property Discounts – Restaurants, Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel Discounts
Tuition Reimbursement
Guild Education Program
EF Corporate Learning / Language Courses
Medical/Dental coverage begins on the first of the month following 60 days of employment
401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities
Here's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
- Prepare for seamless service: Set up room service trays and tables in advance for timely order delivery
- Take guest orders: Assist with order-taking tasks and respond to room service phone calls
- Deliver with care: Retrieve food and beverage orders and deliver to guest rooms or meeting rooms
- Process transactions: Present checks to guests, collect payments, and return signed checks to the order taker
- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Skills
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