Inbound Sales Agent

As a Sales Inbound Agent for the Brazilian market, you will play a pivotal role in driving revenue growth by engaging qualified inbound leads, providing expert product consultations, and optimizing sales pipeline performance. You will be part of PERGOLUX, a premium Scandinavian-inspired outdoor living brand guided by Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, where our global team is dedicated to bringing outdoor living dreams to life across 14+ countries.

What You’ll Do

• Qualify and engage inbound leads, delivering tailored consultations to guide customers toward the perfect PERGOLUX pergola and accessory solutions.

• Manage the full sales pipeline within the CRM, actively tracking key metrics such as conversion rates, Average Order Value (AOV), and upsell performance.

• Drive revenue growth by identifying cross-selling and upselling opportunities that enhance the customer's overall outdoor lifestyle experience.

• Conduct ongoing market research and competitor analysis to inform commercial strategies and refine sales tactics.

• Assist with sales event preparation and collaborate with the broader team to support physical and digital customer engagement initiatives.

What You’ll Bring

• At least 2 years of proven sales or customer-facing experience, ideally within high-value goods, real estate, or premium consumer products.

• Native or fluent Portuguese skills alongside advanced English proficiency (C1 level required) to effectively collaborate with our international teams.

• Outstanding communication, negotiation, and interpersonal skills with a strong focus on delivering a high-touch customer experience.

• Self-motivation, attention to detail, and the flexibility to excel under a schedule that covers peak customer hours, including afternoons and weekends.

• A data-driven, proactive mindset and enthusiasm for thriving in an ambitious, fast-scaling e-commerce environment.

How to Apply

To learn more about our team and take the next step in your career, connect with us through the links below:

• Learn more and submit your application on the PERGOLUX Career Page.

• Follow our journey and stay updated on PERGOLUX LinkedIn.